Recart: SMS & List Growth

i have used the app previously and using it again on my new store. it has performed extremely well last time & i am sure it will bring some $$ this time too. loved it and i recommend it .

Excelent app, easy to use, simple to navigate, awesome features

Very easy to use. Reliable feedback and customer support.

Great software, defo recommend it to other shopify users. Not sure I need to say any more than that. Great software, defo recommend it to other shopify users. Not sure I need to say any more than that.

I am really excited to learn everything about this app, love that it keep track of extra sales!

This was a pretty good app during the trial. I really liked it. The data by the way is incomplete and there are many errors. While my trial was live this company apparently changed hands and the price more than doubled. After much thought I decided to give it a try and pay for the app. I signed up. Nothing has happened. The app is not working. I'm paying but nothing. I see a few collected emails here and there, but nothing like before. I have uninstalled and reinstalled it and nothing. Slow response by support to my inquiries. I'm going to have to cancel the service and request a refund or contact my credit card company for non-delivery. I am so disappointed. I was hoping that this would be a good thing.

I just realized all my emails were sent to the spam folder, also, no new features in the past 6 months...

Not a stable App! It keeps sending cart recovery messages to the customers even after purchasing which is very annoying and many of my customers reported.

Very Easy To Install. Thank You

amazing. thank you very much helped me raise my ROI by 4 digits!

App does not work properly..keeps sending cart reminders to customers that have already completed an order (and sending them the 10% off discount cart reminder to really infuriate customers!..have been waiting a long time for a response from the developer who cannot seem to fix the problem..they don't respond to emails asking when it will be fixed..terrible service, app has caused me more issues than benefits

Public service announcement: Think very carefully when you install these abandon basket apps. Why? 'cos they don't work? Nope...because the developers credit themselves with transactions that actually aren't attributed to their app driving a sale, and then charge you for it. If you are using only this app, then fine...but you should be asking yourself why you are ONLY using this app for abandon basket. That is not very clever. If you are using multiple methods, E.g. Facebook DPA, emails, web push and this app, then you're in for a rude awakening. Why? Because of their attribution model. Let me give you a concrete example. A customer comes to your site, abandons a basket. Your abandon basket email fires 1hr later, your web push or SMS maybe some time later, and your FB message from Recart. The moment a user OPENS the fb message, they attribute the sale to their app, but it could have been the email or the SMS that actually convinced the customer to come back and buy. Not only this, but they say "Oh in some cases the FB app won't report on the open. In this case [even worse], we attribute any sale within 72hrs to Recart". This is literally criminal. Obviously it is in their best interest to falsely attribute sales to their app because they charge you more, the more carts it 'saves'. THINK ABOUT, and thank me later. I think they are preying on people with limited marketing knowledge and lack of understanding of attribution to fill their pockets. Oh one other thing, they are smart, they get you to write a review to extend your trial period. That is why they have so many 5 star reviews. To me, the entire ethos around this is underhanded.

This app is good but the support SUCKS! It is IMPOSSIBLE to get your list of emails from abandon carts sent to you! They never respond to messages or emails! HORRIBLE SERVICE! Beware!

Awesome app based on the trial. Anxious to see the results with long term use. Did not realize the monthly fee increased as sales from using the app increase.

Top notch app with top notch support. Highly recommended for everyone who is willing to get facebook subscribers.

Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!

This app is much simpler to use vs. other cart abandonment apps I've looked at. Would definitely recommend.

Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions

My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.

Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.