Real ID ‑ ID verification

Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.

It does what it claims. But some of my customers suspected emails sent by the app are phishing. Please add the settings to send email from our domain by adding SPF records or allow us to integrate our own email sending solutions such as Sendgrid/Mailgun. Update 2021 Oct 5: I am glad the dev has added the option of sending emails by shop domain. This is a clear improvement. So I have revised the star rating to 4. I am looking forward to more versatile pricing plans such as bulk discount when we buy more credits.

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping. Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning. They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning. The app is not done, need a lot more of testing.

The app does exactly what it claims and our customers are able to easily verify themselves. And there is Excellent fast and effective support

Real ID has become an essential part of our business. It gives us a professional and secure way to handle age verification, helps protect both our customers and our business, and integrates well with our Shopify workflow. It also adds a layer of authenticity and trust for our clientele by showing that we take security and responsible verification seriously. The automation and customization options have made the process much easier for our team to manage.

These guys really do go above and beyond to get the best for their customers. They’ve customised fields and rules as we needed to safely run our business and wow…very very good

5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years. Thank you so much!

Absolutely LOVE this app!! All of the features are great and easy to use for customers. I love the extra security for my higher ticket items and the support team is always amazing.

The app does everything it says it does and works very well. Helped reduce our fraud to zero. Dylan has been the greatest help with any questions or issues we may be having. Would highly recommend this app if you need a ID verification tool or simply to reduce fraud from different billing and ship to addresses

Dylan really did an amazing job for our store. We have automated 18+ id checks through a specific channel that was not out of the box. Dylan and his team were able to help and satisfy our requirements. This app is working like butter now! Thanks a bunch Dylan!

We've been really impressed with both the app and the level of service Dylan provides. I have recommended it to other stores that require ID verification as well.

Using Real ID has made the identity verification process seemless. Real ID support team helped set it up with Shopify flow so its a fully automated process now. Very easy to set up and start using. Highly recommend for all ID checks required.

Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden. Der Support ist immer sehr freundlich und schnell.

Great experience, Dylan helped me with shopify flows, even added new features because we needed them and helped setting it all up for our store. Responded quickly and in a clear and concise manner. Highly recommend!

Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.

Strongly recommend if you need ID verification services. It integrated well with our Shopify template. And due to a few unique requirements of our site, we needed some extra assistance and a few small adjustments, which the Real ID team were super fast and helpful to provide. Finally, it does what it promises, which is validate IDs as smoothly as one could hope.

It just works. Works great. Also... they even implemented custom feature for us within very short perion. Probably best tech support i ever seen! Ty RealID!