Honestly great analytics system. They've done a really great job. However, I cant give 5 stars It loses 1 star because there is no way to export reports And 1 star due to the lack of custom automated email reports We'll update our rating as these get added.
Reaktion: Tracking & Analytics
Review summary
28 reviews on the listingLast 30 days
3 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentGreat support and a great product that gives you a lot of insight into your e-commerce store.
Great app backed by an outstanding team. Our contact person George is always friendly, fast and efficient. Questions get answered quickly and issues are solved without hassle. It's clear that the Reaktion team genuinely cares about our results. We're very happy with the collaboration and highly recommend Reaktion to other Shopify merchants.
We like Reaktion overall and the platform has a lot of potential, but there are some frustrating limitations that significantly affect our day-to-day use. The reporting interface is quite restrictive when working with larger amounts of data, and the custom reporting lacks flexibility for more complex setups. We have also encountered cases where suggested workarounds simply do not achieve what we need, including when working with data across different advertising channels. What is most frustrating is that we have raised several of these limitations and feature requests directly with the team, but some remain unresolved months later, with limited communication around whether or when they will be addressed. Reaktion is a useful platform, but for larger ecommerce businesses the current reporting limitations can become a real bottleneck. We hope these issues are prioritized, as addressing them would make a significant difference to the product.
Reaktion is such a fantastic tool! It gives us unique insights into our digital campaigns across different media platforms, and the dashboard makes it super easy to get a clear overview of all the data. The app is really intuitive, and we love how smooth it runs. We can definitely recommend Reaktion!
Reaktion is the most complete tracking suite we’ve tried. It makes it incredibly easy to track everything throughout our operation, and the clarity it provides has been a game-changer for our team. Sudhir and everyone we've been in contact with have been so helpful whenever we needed help. Highly recommend.
We have now been using Reaktion for 4 months and this is just what we have waited for. As a +10m dollar ecommerce, we need to know what marketing channels and assets works, but have not been able to untill we started with Reaktion. I really like the way reaktion shows us click rate, ROAS and seen-through% for each of our content, so we can make more of the content that works. And then we use the blended roas a lot to decide which channels should have more budget and which shouldnt.
As a startup the $75 fee looks expensive and scary. But the support you get on setting everything up, and to learn and understand the ad results so much better makes this a NO-BRAINER to get! Not only does it allow me to get a daily overview of all my ad sources, it also enables me to list the actual conversion metrics back into the adsmanagers. It's a game changer to actually see how the performance is and be able to take action directly in meta. Don't hesitate to reach out to them, I've gotten excellent help that aids my revenue and profits!
Reaktion is a great tool that quickly highlights the flaws in META’s own pixel. We’ve received great support as well as enjoyed much of the service function of REAKTION itself!
"Reaktion" er et fantastisk IT-program til tracking, der har imponeret mig med sin effektivitet og brugervenlighed. På trods af sin enkelhed formår det at levere en kraftfuld og pålidelig løsning til at overvåge og spore forskellige processer. Programmets brugergrænseflade er enkel og intuitiv, hvilket gør det let at navigere og få adgang til de nødvendige funktioner. Selv for brugere uden stor teknisk erfaring er det hurtigt at lære og begynde at anvende. Det er en stor fordel, da det sparer tid og mindsker indlæringskurven.
Verdens bedste værktøj inden for tracking og økonomisk overblik til alle Ecommerce-forretninger. Vi er ekstrem glade for at bruge værktøjet og bruger det på tværs af alle vores Ecommerce-kunder. Founders bagved lytter og implementerer de råd man kommer med, hvilket er meget værdsat.
Reaktion is a remarkable tool that has significantly enhanced my e-commerce business. With its marketing tracking, attribution, and real-time dashboard capabilities, it has become an essential part of my operations. The ability to optimize marketing campaigns for profit, calculate CLV/LTV, and build look-alike audiences based on profits has proven invaluable for increasing profitability. Reaktion's seamless integration with popular advertising platforms and automated reporting features have streamlined my workflows. If you're seeking to scale your e-commerce business and boost profits, Reaktion is a game-changer. Highly recommended!
Great tool, we track way more data. Its an all in one solution for tracking and dashboarding. They have good support as well.
Great tool! It gives you better tracking than a "standard" setup, but most important for us - it has great dashboards and a nice overview based on all data you have. It makes it easier to analyze and take good choices!
Reaktion helps us solve one of the biggest challenges in marketing: knowing exactly what’s working and what’s not. Before using Reaktion, we didn’t have a clear overview of which campaigns were actually driving results. That meant we were wasting ad spend on underperforming channels and guessing our way through optimizations. With Reaktion, we get real insights into performance across platforms, so we can cut the waste and double down where it counts. That’s saved us money, boosted our ROI, and given us way more confidence in our marketing decisions.
Great tool! It helps to track, scale and stay profitable. Im happy to use REAKTION. :D
This service has helped us so much. It has given us a super good overview of our marketing initiatives and what works. We have been able to analyze our sales much more efficiently and have been able to screw up our activities where we know it makes sense - backed by data. I can only recommend anyone with a webshop to use this app!
Genial app til både tracking og især dashboards. Man får et dejligt overblik over om man tjener penge eller ej. Kan klart anbefales!
Reaction Software has been a solid tool for tracking ad pixels across Meta and Google. Integration is smooth, data is accurate, and their support team is quick to help. Makes campaign tracking way more efficient.
We’ve been using Reaktion for our Shopify operations, and the experience has been outstanding. The system runs smoothly, scales with order volume, and has made our workflow much more efficient. What truly stands out is the support — George has been incredibly professional, responsive, and fair in his communication. He genuinely cares about his customers and has gone above and beyond to help us grow. Highly recommended for both small and growing businesses.