Customer service is very bad because no one help to integrate
Razorpay COD & Magic Checkout
Review summary
31 reviews on the listingLast 30 days
1 new review
▼ 2.2 vs. all-time
Recent reviews
20 most recentBe careful before you use this app!! support team create ticket only no result i suggest go with gokwik integration or other any integration as this not good app Very bad experience with the support team; they just come with many merchants and do fast integration and if there is issue in integration, no one responds to you
Absolutely bad! it shows I need to install 2 razor pay apps, when I am trying to the second app shopify doesn't allow me to since I already have one installed, what the fucking hell is this??
Terrible support.
The merchant support is terrible, there is no way to get any resolution done
Very bad onboarding experience with Razorpay Magic Checkout. The team is not helpful and shows no real interest in onboarding new customers. Communication is slow, and support feels unprofessional. If you’re looking for smooth integration and responsive service, I would suggest exploring other payment solutions.
A lot of bugs. Sales team will keep you call till you onboard. Post that any issue you have they don't care to reply to your emails. Many of the things doesn't work properly.
it is worst - never seems to work - support team - is wow
Automatically disable itself.
"The onboarding with Razorpay was incredibly smooth, thanks to their helpful support team. The checkout process is now faster and more efficient for our customers." Nilkamal Team
Razorpay Checkout has been a game-changer for our store. The seamless integration and auto-filling of customer details significantly reduced cart abandonment. The AI-powered RTO detection feature has also minimized return-to-origin (RTO) issues. Overall, it has boosted our prepaid orders and improved customer satisfaction.
It's a flawless Payment checkout integration which works perfectly with the store, It filters the customer using OTP which helps drastically in reducing the fake orders, especially in india and has many more useful features. Great Work RazorPay Team.
great service and experience.. we are using from past 2 month ...
This is the most "Oombifyed" app I've ever used. The customer support is terrible they don't value your time and failed to resolve my issue. They attempted to fix it, but instead created another bug. I wouldn't recommend this app. Save yourself the frustration and use a different one.
We've been using Magic Checkout by Razorpay for a over 6 months now. The checkout experience is smooth, fast, and truly customer-friendly. The integration was quick and hassle-free, and the support team has been incredibly responsive and helpful throughout. We faced some issues with the checkout integration and the support team resolved it promptly
Good
Razorpay is good to go for our brand till now. They have seamless process for everything.