Parex for QuickBooks Desktop

I have been using this app for several years, very few issues until now. Orders are not syncing even after multiple attempts. The biggest disappointment is there lack of customer service, they are on the other side of the world so any resolution is 12 hours away at a minimum. They seem highly focused on completing the service call then they are at actually focusing on the issue to ensure the app is functioning properly. I sent screen shots today, still waiting for answers!!

We were using a different app that had both terrible customer service and a skyrocketing price. I'm really glad we gave this app a try even though it didn't have very many reviews. They have been very helpful in configuring the syncing of our sales receipts from Shopify into our QB system. We have had them make several tweaks so that the information populates into the correct fields for us. They have been very responsive and honestly, a joy to work with throughout the process. Thanks!

If you use QBks Desktop and are needing to sync your sales from Shopify, this is the app I would recommend. Customer service is superb and they'll help you get it setup specific to your needs. It's so great being able to get it all setup, switch it to automatic mode, and then know that the order will just "be there" in QBks when you go looking for it.

We have now been using this app to connect and transfer sales & inventory adjustment data from our Shopify Account into our QuickBooks Desktop Premier company file for over a week. WORKS GREAT!!! Tech support is OUTSTANDING!!! I had a few hiccups in the beginning, but these were mainly due to my lack of accounting knowledge. Once Utkarsh helped me to better understand what each setting would do for me, it was very easy to set-up and use!!! Utkarsh was very patient and always got back to me quickly! Highly recommend. Worth every penny!!!

This is the BEST Quickbooks Desktop app available! EXCELLENT tech support the few times I've needed it and easy, seamless use. We previously used Connex and they kept jacking up the price until it was over $300 per month!! This app is WELL worth the price. I can't say enough good things about it!

Great customer service! I had a lot of questions and needed a few more features than what I saw available. Mahek has been very helpful in making adjustments to the app so it works for our company. Everything is flowing like it should.

The app works as it should, and the issues we have experienced have been resolved quickly by very helpful support staff. Much appreciated!

I would definitely recommend Parex. We had been using Connex and after they raised their prices, it was just too expensive. I also didn't find it to be seamless and we would often have inventory updates that wouldn't push from QB to Shopify and our inventory counts were totally screwed up. Parex has been really great so far. It took a little bit of work to set up because we have a lot of specific needs, but Utkarsh was incredibly patient, helpful and responsive to all of my questions and tweaks as they would arise. The app is seamless and we have had no hiccups at all with sales not syncing or with inventory updates. I'm very happy with it. And I really can't say enough about the customer service. They were so helpful and easy to work with. I definitely recommend this app.

The customer service has been phenomenal. We use QuickBooks Desktop, and coming from Connex due to their pricing structure. There were some unique variables we had in place due to Connex's sync, and the support at Parex was outstanding in getting our app to sync using the same strategy without losing any data. I'd give them 6 stars out of 5 if I could. Well done team, keep up the great work.

On its own, Shopify will sync with only 1 revenue and 1 COGS account. If you have multiple accounts, then I highly recommend using Parex' QB Desktop Sync. There is nowhere to setup the accounts in Shopify, but when Shopify syncs with QBD, it uses the Item information in QBD. So, if you set revenue and COGS accounts in QBD, sales reports will use those accounts. As you get started, I suggest you setup a report of sales and sort the report by Revenue Account to find the Items that have no revenue account defined. As soon as you add the account to the item, the reports will reflect that change. Do the same for COGS accounts. Parex support has been extremely responsive and helpful. Far and above anything Shopify offers. I was concerned when I found out it uses Intuit's QB Web Connector, but it has been working reliably for us for 2 months now. The only glitch we've had is when Intuit let the certificate expire or be revoked and it was Parex support who provided us the link with an easy fix. I do wish the documentation were a bit more detailed as to what impact the various settings have, but it does provide the basics of all the options. I love everything else about the program, especially the responsive support, which seems to be nearly impossible to find these days.

After 4 months of challenges with the Intuit Desktop Connector app that Quickbooks wanted us to use, this app actually works. The customer service is excellent.

With something that syncs financial data its extremely important that its stable and has good support. This app has been very stable and the sync meets our needs. When we hit an issue with sales tax caused by another app integration the team worked hard to resolve and we are very happy with the app and support.

The setup is simple, the connection is stable, and it works exactly as it should. We now have all of our orders syncing with QuickBooks! Customer support is very responsive and has addressed any issue we've had within 24 hours—definitely a company you can trust. Install with confidence, My only slight complaint (which is not necessarily this softwares fault) is large volume stores may have an issue with syncing payouts if you are using Right Networks to host your Quickbooks. Right Networks will disconnect after 2 hours of inactivity and this software requires the sync to be running non-stop for longer (8 hours a day) for stores with lots of daily sales.

This app works seamlessly and the people behind it are a pleasure to deal with. Thank you!

They are very helpful, and reach back out in a timely manner.

very fast and great support

This application is functioning well. We have a complex amount of data to move regularly across these platforms. The service and response times have been on point and bring resolve. Good product. Open minded approach to adjust as needed by the individual business model.

Easily moves transactions and purchase orders in QBD from Shopify. App staff is great with helping setup. Made the transition to Shopify POS great.

Great app! It effectively takes the worry and hassle out of making entries into Quickbooks. The setup was challenging, but the Parex team provided excellent and timely support. Once the app was adapted to our specific setup, the results were amazing! Entries to QB are now automatic and accurate. We no longer have to create an invoice and other entries for each order, which is what we had done for years. The app does it all for us!

Great App, prompt and efficient customer service. Makes transactions seamless and easy to reconcile.