I signed up to use The Quickbooks Bridge APP to work with Quickbooks Online and my Shopify account and due to the complexity of Canadian sales taxes, I wanted to be sure that all taxes were properly set-up. I inquired with their customer service and reply was a copy of what I could already read on the site. When asking more specific questions, I didn't get anywhere. I really wanted to use it, but getting specific answers while setting up the APP correctly is critical, when tax calculations are automated in Quickbooks. They declined to talk on the phone and my problem is not yet resolved. I will start looking elsewhere for an APP that understands the complexity of taxes.
Parex Bridge for QuickBooks
Review summary
166 reviews on the listingLast 30 days
5 new reviews
▼ 1.3 vs. all-time
Recent reviews
20 most recentUpdating my review: After I exposed the issue that I was having, the team contacted me and was very attentive to my case. It seems that now everything is working properly. This app is duplicating my sales on QUICKBOOKS. I tried several times to contact the support team but no replies. I'm very disappointed.
This app has been horrible, constantly messing up the sync from our shopify inventory and our Quickbooks, Actually made our book keeper so frustrated she quit. I have been trying to get it to sync properly, and it will work great for a week or so and then goes astray again. Please HELP!!!!
I've used this app for a few years now. It has made our bookkeeping so much more efficient. The staff have responded quickly when help has been needed and have gone beyond expectations. Like all apps, there is a learning curve to set-up and (rarely) glitches. I HIGHLY recommend this company and app.
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QuickBooks Bridge has great customer service! When I contacted them with a concern, they responded quickly!
Affordable Quickbooks app that syncs everything we need. Support was very quick to respond and help with our refunds exporting.
I have struggled with finding an accurate, and robust app that could keep my shopify account in sync with my Quickbooks. Not only did I want financial information, but I needed to address the Shopify Fees, Shipping, Taxes, Products, and Inventory. After 3 weeks, this Bridge app has accomplished those tasks. My one hesitancy is the response time from customer support. They provide very good answers to my questions, but it might take 24-48 hours and when you are still learning a system and completing the setup, that can be a little frustrating. But for the quality, the features, and the value, I will live with it!
Best customer service so far. Very responsive and very helpful. strongly recommend this app for all shopify and QuickBooks users.
Super easy to set up. I've been using this app on 4 different stores and it's worked marvellously. The support is super responsive.
Seamless integration, no downtime once configured & truly excellent support. Highly recommended.
Really Helpful Support and added features for Journal Class allocation not selectable in settings. Amazing
The saying that you get what you pay for is certainly correct. After a dismal and failed experience of using the free QuickBooks integration App I started to look elsewhere and came across QuickBooks Bridge. What a completely different attitude to questions and problems (of my making). Mohit answered my tax on shipping question within 24 hours and was able to point me in the right direction to get settings changed in Shopify so that it feed their App the correct information. No more faffing around manually editing each order everything just slides straight into QB exactly as it should. Yes, there is a small fee to pay, but the amount of time and frustration this avoids is worth every penny. Thank you.
I am a former QB POS and QB desktop user. Because Intuit discontinued both, i am now a shopify and QB Online user. This QB bridge app is very good. Customer support is excellent. I tried using the free QB web connector/Shopify app. The only good thing was that it was free. Highly recommend!
The app is really helpful when it's working. Whenever we have a questions or problem with the setting, Kumar at the QuickBooks Desktop Bridge team is very helpful. He always respond promptly and he has the magic to solve the problem. Thank you!
So far this has been a great experience. Make sure to read the setup docs and have all of the proper accounts in QuickBooks before you start importing receipts. If you are a nonprofit and also sell taxable products in your shop this is a very scalable way to categorize revenue at the line-item level in QB. Tech support is friendly, knowledgeable, & helpful. They even developed a feature to handle Brexit taxes for us last night! Overall a strong recommend if you are looking to work with Shopify data in QuickBooks!
I just connected my quickbooks account and I tell you what it is great for and where it has limitations as an all in one solutions. Great for: If you are a pure Shopify payment or PayPal payment shop, then this solution is essentially fully automated in allocating out sales by product sku, sales tax, transaction fees. Super easy and pretty much hands off. Fantastic. Limitation: We have a subscription based website that uses recharge and processes payment through stripe. This solution will capture the sale for subscriptions appropriately and create a "Due from Stripe" account on the balance sheet. However, when stripe sends payment to the bank, they send it net of their transaction fees, which this solution does NOT pick up. So, there is a manual entry you need to make to back transaction fees out of "Due from Stripe" on the balance sheet and into a transaction fee expense account. Overall, I'd recommend this solution. I looked at other solutions and they all had similar limitations
Great app that has saved a lot of time/headaches in setting up our integration. Really helpful support - who have added in non standard syncs in no time. Definitely worth asking them for anything you need but can't see and 9 times out of 10 they can do it for you. Don't regret installing this app in the slightest
Excellent app! Excellent customer service! We are incredibly pleased with this app and with the customer service!
Hi, I am satisfied thus far with the app. All my orders are integrating into QBO with all the info i need. Thank you!