SASO

Bold AI Upsell & Cross‑Sell

by Bold✓ Built for ShopifyCart customization · #103 in category
Tracking since Dec 3, 2025

Review summary

596 reviews on the listing
4.5★
5 ★
47580%
4 ★
549%
3 ★
173%
2 ★
92%
1 ★
417%

Last 30 days

4.4★

137 new reviews

▼ 0.1 vs. all-time

Recent reviews

20 most recent
★★★★★Clovis StoreUnited States · Oct 14, 2026

The entire suite of Bold Apps is just fantastic! And their Customer Service is always tremendous. I had a long conversation with Rose today and she was extremely helpful! I've been raving about the combination of Cashier and Product Upsell since I installed them. The Upsells after Order Completion is incredible! Thanks for everything, Bold Team!

★★★★★RAWVOLUTIONUnited States · Oct 8, 2026

Their upsell app doesn't consistently perform the one function it's designed for and they just take your money without providing you with a service. If you attempt to contact them for support, you won't hear back for days or even weeks. Trust me, I used Bold Upsell for many months and lost many sales.

★★★★★LittlesizzleNetherlands · Sep 28, 2026

Great app and even better support! The Upsell Customizer makes it easy to create and style offers, and the support team is always willing to help with customizations. Special thanks to Navjot, Nikhil, Taylor and Bhumi for their fast, professional and friendly assistance. Highly recommended!

★★★★★Lace Music ProductsUnited States · Sep 28, 2026

Great service with these guys Gursharandeep and Rushit! I needed some specific guidance and help with the app. They were fast and got my issues solved.

★★★★★VNMshopNetherlands · Sep 28, 2026

I use this ap to get more upsells. Bold has set it up for me for free, I love their customer service!

★★★★★BEB OrganicUnited States · Sep 28, 2026

We received fantastic support from the team at Bold - Kaiser, in particular, was incredibly helpful during our live chat session together. Thanks Kaiser!

★★★★★MorselMunkUnited States · Sep 28, 2026

We're using Product Upsell combined with Product Discounts to offer cross-sell products at a discounted rate, if purchased together. For years we've been a brick & mortar store that sells occasionally online, and your apps are enabling us to provide all the functionality of full-fledged ecommerce stores. We still have a lot of marketing to do in order to get sales. The great news is that your apps give us something to market, something that resonates positively with potential customers. Thank you! Your support team answered multiple questions to help us set up our first cross-sell app with discounted accessories when purchased with the source product. They made sure everything was working as intended, including eliminating the discount on the cross-sell product if the source product is removed from the cart. Your team is always so patient, helpful, and extremely pleasant. Thank you!

★★★★★WallMonkeys.comUnited States · Sep 28, 2026

Simran from support was very helpful and quick to respond. The app is a bit tedious to use but does offer great tools.

★★★★★eatsleepdoodleUnited Kingdom · Sep 28, 2026

Was a little difficult setting up, but the support we received from Marty was fantastic - thanks so much!

★★★★★SLAMUnited States · Sep 28, 2026

Bold Upsell is an incredibly easy-to-use interface, and has increased our revenue drastically since we began using it. Pairing up our various products has worked wonders for conversion and allowed us to capitalize on high-spending customers.

★★★★★Ayreborn Audio/Video Inc.Canada · Sep 28, 2026

Great app so far, support was quick and easy thanks to Zachary for the install and Guri and Ankur for some quick support.

★★★★★Stretch It Body JewelleryUnited Kingdom · Sep 28, 2026

We got sales from this app, no doubt about that. But this app destroyed my loads times, even worse if you cleared your cookies and browser history the site appeared quick for the first few pages loads until the bold app scripts did something. And this was happening on even the collection pages where the app was doing nothing in terms of functionality. I hired a speed optimisation expert and he thought it could be the app. He deleted the app and any leftover code and the site went from loading 6-7 seconds on most occasions down to less than 2 seconds!!! I've had this installed for probably over a year and I'm embarrassed I didn't spot this. Conversions rates are through the roof so I'd dread to think how much revenue this app has cost me over the year. I don't usually write reviews but something needs doing, Shopify shouldn't allow this.

★★★★★Battle ShakersUnited States · Sep 28, 2026

This app was great to do my BOGO offers.. and a thanks to Simran from support to help me out with it..

★★★★★Believe AthleticsSpain · Sep 28, 2026

This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.

★★★★★Hustler Hollywood StagingUnited States · Sep 28, 2026

We're successfully using Bold Upsell helping us offer best suitable products for our customers to add-on or upgrade to have a better value. We've even been able to modify css styling and look to meet our branding or function better for our business like restrict to enter any number of product qty to add on to the cart. It allowed to manually enter any number to add to the cart BUT not now. App Devs are always working on upgrading it so we look forward to having it even more better.

★★★★★Corporate KitUnited States · Sep 28, 2026

By far one of the best apps on Shopify. Additionally, their customer service is off the charts! I asked for a custom tweak to the app to their support chat and Harpreet and Aman were on it! Within 10 minutes they had completed my request! Absolutely fantastic.

★★★★★Italian BathroomsMonaco · Sep 28, 2026

Great support. Received prompt assistance once I submitted a ticket and within a couple of days they managed to fix all my issues and even make possible one feature request i submitted. Would definitely recommend to anyone!

★★★★★A Rustic FeelingUnited States · Sep 28, 2026

I use the Bold Upsell app to help increase the sale amounts at checkout. I LOVE this app !! It's super easy to use and the team at Bold is available if you need help. Very friendly, professional and responsive! THANK YOU for making life easier for this shop owner :D

★★★★★Dofos Pet CentreUnited Kingdom · Sep 28, 2026

The app is great! But with BOLD the support is nexct level we had a small issue and Parminder sorted it for us quickly !

★★★★★Beauty For RealUnited States · Sep 28, 2026

Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.

Review locations

Top countries by review count
United States
37262.6%
United Kingdom
6010.1%
Canada
518.6%
Australia
406.7%
New Zealand
122.0%
France
50.8%
Spain
50.8%
Denmark
40.7%
Netherlands
40.7%
Mexico
30.5%