Luke was very helpful and responsive with our queries. He did his best to get our requirements working and jumped into our store to help.
Product Samples by Luke
Review summary
39 reviews on the listingLast 30 days
No new reviews in the last 30 days.
Recent reviews
20 most recentExcellent customer support, sorted a request easily with no fuss. The app works great as well and customizable to suit the look of your site. Highly recommended.
TOP GRADE SERVICE. Luke is helpful, and very responsive about your needs. I contacted Luke to get help on some customization as I am new to liquid, but he had been very kind and patient, explaining things with screenshots. I have put in multiple apps on my website, but I believe that he provides the best support one can ask for. Thank you for your service, and I look forward to what kind of customer reaction I have with the new feature added onto our website.
This app is fantastic and so is the support. We are updating our website and this app means we can now offer our customers fabric samples. We needed some customisation to get the app to work how we wanted which Luke sorted out very quickly and it all works perfectly. Highly recommend - thanks Luke
Great app! Working perfectly for our business needs. The team went about and beyond to my questions.
***UPDATE*** The support is as good, if not better than the product. Luke has been very responsive to our needs, even sending CUSTOM code sample for me to apply to meet one of our desires/requirements. We had a need to be able to distribute Free Swatches for our braided rugs. This is a perfect solution and Luke has been great in helping us make the needed tweaks to make it fit our business flow. Having a separate cart and drawer for samples is a BIG Plus!! Now customers can brows and add samples to a cart of samples and then check out with just those samples. The ability to limit this to certain products made it a perfect match for our Store! Thanks for a great and yet simple app!
We have this app for flooring industry it'd be best solution, customer service is great, Luke THANK YOU.
Awesome App! Not only the App does what it should do, the support is awesome too. I had two requests and both were resolved within a few hours.
The support team was responsive, and knowledgable. Installation and going live took a bit of work, ONLY because my needs were unique and complicated. But they DID what I needed!. And did it well. I also really like the ability to block different products based on tags. I performed a bulk tag upload of a tag i titled "Sample" to every product I wanted to offer. A nice touch. I'm impressed. And would reccommend this app to anyone.
Great app, and does exactly what we need. Luke the developer is really good support too and has helped up customise it to make it work with our flooring store.
We are already using the app for 2 years now. It does what it needs to do. At first it wasn't possible to translate the text. I contacted Luke, after 2 hours he made it possible. Very good support.
Love this app! Luke was very helpful with assisting. Looking forward to working with this app more as we launch this for customers that are interested in wholesale:)
This app has been a fantastic addition to our store. It does exactly what it says it does and well. The responses and support from Luke has been fast and very informative. We had an issue where we did not want specific products to offer samples and he assisted us in being able to do this. Highly recommend.
Great app which does what it says, easy setup and works like a charm! Sent an email to support and Luke answered straight away, helped me with a code snippet to show less meta information when samples are shown in the cart, checkout and in the backoffice. Thanks a lot! =)
The App works great for ordering samples of your products, even if you're using different apps for your options/ variants. No glitches so far. The customer support is very straightforward and handy. Thanks for your help!
This helped us clearly add sample products to our website, developer was more than happy to integrate into our custom theme, and was very quick and efficient with providing us what we needed to get it up and running ASAP... Would definitely recommend
This app works perfectly, we use it so our customers can order a sample of the floor they might want. Whenever I have a question about the app or need some extra help, I get an answer from Luke within a few hours and he also helps with extra customisation.
This is a 5 star app! We sell carpets from carpet rolls, and depend on the customer getting quick access to carpet samples before they order. This is a pure feature app, which plays a key role in getting online sales. I am very concerned with layout, and wanted the same colors as the rest of the store. In other words, a supplement to an already well-established store. Luke, provides excellent customer service, and made adjustments for me "free of charge" I will gladly pay the small fee that you have to pay each month.
Great and simple to use app Luke was very responsive in fixing any issues we had, replying and fixing within 24 hours. Thank you!
Sample app is amazing. Luke was also a great help in customizing the sample box to my theme and done so very quick. 100% recommend.