Very pricey! short period of trial. App looks okay on the first glance. We used it to increase the warranty and perceived value of our products
My Product Registration
Review summary
77 reviews on the listingLast 30 days
7 new reviews
▼ 1.9 vs. all-time
Recent reviews
20 most recentI've been reading and trying out different warranty app registration and this one is all I ever wanted. Nice layout, easy to install and setup. Great customer service. Nice and quick. Definitely recommend
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
In my store I want fet h product dynamic in product filed how can I do that can you help me out for that
Found an issue with dark Shopify page themes where text from drop-down menus appears white against white (unreadable unless scrolled over with the mouse cursor, which then turns the field light blue making the white text barely legible). A very simple bug to fix, however after numerous attempts to get support and inform them of this bug with detailed screenshots, I received no response. Literally weeks of trying to get support and nothing. I'll be deleting and finding another app for my customer form needs and I suggest you do the same.
We have been really happy with this app so far. Its straightforward and has all the functionality that we need. The support team have been great in helping customise the warranty forms and set this up. Special thanks to Vito for all his help.
Doesnt install. Have tried on numerous browsers and many attempts. The app installed once and timed out over and over and over again, so I uninstalled it. Since then, it continues to not install across Firefox, IE, Safari, and Edge. Across 4 different storefronts. I wish I could contact you but again the APP DOESNT SHOW UP. DROP ME AN EMAIL I CAN CONTACT AND ID BE HAPPY TO TRY AND WORK THIS OUT. They fixed the problem they claimed in their response, for about 3 days and now again this app won't load on Safari or Edge. Businesses don't have time for apps that don't open. FINAL UPDATE: I have tried this app two or three more times after the claimed "fix". I was happy this morning because it was actually working for the first time in three weeks and I thought it could be a solution for our store. But I came back this afternoon and now the app times out again. I have tried to enter it 4 different ways. Impossible. I have been a Shopify user for 10 years and this is the worst UI I have ever run into. Yes, app store reviews "aren't designed for technical troubleshooting," but this is beyond that. Other Shopify stores should know that you are frauds. Develop a better app and you wouldn't have reviews like this.
The Customer Support Team of My Product Cares app was helpful and responsive. I appreciate their service!
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed. We need a new function recently. Vito has been really helpful. After discussing our needs, his team implemented a new functionality for us and it works perfectly!
Excellent app, and excellent support. Vito is always there to help when you need him! I've tested all the product registration apps in the store, and this has been the best all around solution for our needs. Thanks Vito!
We have been using this app for at least 3 years and it does what we need to capture warranty information. There is actually much potential in this app; the way the UI can be customized which we recently discovered. The documentation could have been better to mention some of these, but reaching out to the tech support would give you the clarity. Very responsive help to advise, and fix any issues you encounter. So this is a great plus for us.
Its a great starter for being able to have dedicated forms on our website for warranty registrations, and claims. It isn't the easiest to use. But the customer support answers all the questions I had to help me get it set up. I do wish the emails were more customizable that it sends to our customers. But its good so far.
This app is great for our customers being able to register their products with us. We needed a way to change the default order status upon registration and got in touch with Vito. He replied very quickly and solved our problem in no time. Excellent customer service! Thanks again, Vito!
We've been using this platform to register our production serial numbers and authentication codes, and it's been a great experience. Uploading codes is quick and easy, and once they're in the system, our customers can verify that they're buying an authentic product in just a few seconds. One of the biggest benefits for us is knowing our products are better protected against counterfeits. It gives both our team and our customers extra peace of mind, and we've received positive feedback on how simple the verification process is. The platform is easy to use, reliable, and handles large batches of codes without any problems. It fits smoothly into our production process and has saved us a lot of time compared to managing everything manually. The customer support has also been fantastic. Anytime we've had a question or needed help, they've been quick to respond and easy to work with. Overall, we're very happy with the platform and would definitely recommend it to anyone looking for a simple and effective way to manage product authentication and protect their brand.
I have been using this app for quite sometime, as my business has grown I have made some tweaks, and the support staff have been great at helping! The app works great, has good features, that especially help me with my business. This app makes it fast and easy, for customers to use, and very organized for our team here to deal with future claims, and such. Awesome App, defiantly recommend it,
Really great app for managing and customizing our warranty form. Anyone without code knowledge will be able to handle the setup/design. Furthermore, the support team is very helpful. They answer all of our questions instantly and are able to resolve issues in a short time. Highly recommend this app.
App developer 'Varify' respones well and support quickly. now app's REST API supports Cross Origin Resources.
Provides super-fast responses to emails and quickly implements developments to improve the app.