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Zepto Product Personalizer

by Zepto Apps✓ Built for ShopifyCustom products - Other · #6 in category
Tracking since Dec 3, 2025

Review summary

1,431 reviews on the listing
4.9★
5 ★
1,34494%
4 ★
453%
3 ★
131%
2 ★
60%
1 ★
232%

Last 30 days

4.4★

98 new reviews

▼ 0.5 vs. all-time

Recent reviews

20 most recent
★★★★★OpartyItaly · Oct 17, 2026

Many things become possible with Zepto PP and Customer Care is one of the best I ever faced. Always available and most of the problems and request have been fixed/satisfied fast. Congratulations on such a great team!

★★★★★Pitaya JoyeríaMexico · Oct 17, 2026

Esta es la mejor app que pude encontrar para hacer personalizaciones en mi tienda de joyería. Es bastante fácil de usar al principio quizás un poco confusa pero tienen muchos tutoriales y su equipo siempre está muy pendiente de poder ayudarte, recomiendo 100%

★★★★★One of a kind design UK TestUnited Kingdom · Oct 17, 2026

Great app, and the support team are extremely helpful and fast at responding. I would 100% recommend

★★★★★NKM4youGermany · Oct 17, 2026

Sehr hilfreicher Support mit Video tutorial, Super Super support

★★★★★Silk N' PaperRomania · Oct 16, 2026

★★★★★Pedal PassionAustralia · Oct 16, 2026

A powerful app with a great support team, probably one of the most hands-on professional support we have experienced. Great job guys!

★★★★★Larson JewelersUnited States · Oct 15, 2026

★★★★★Hotspur InnovationUnited Kingdom · Oct 14, 2026

Great support helping us navigate the finer points of making the personalizer a better customized experience

★★★★★Thousand FibresUnited Kingdom · Oct 14, 2026

Zepto’s support was quick, helpful and genuinely effective. They understood the issue, involved their developer and fixed something we couldn’t access from our side. The pricing now updates correctly, and their communication throughout was clear and responsive. Thank you!

★★★★★SearocKUnited States · Oct 14, 2026

Wonderful app that allows us to sell our personalized collection. Plenty of features that help sell personalized product and just what we needed. The support staff has been great helping fix every issue we encounter. Thank you!

★★★★★ClairatierFrance · Oct 13, 2026

This application is really useful for those who want to have a live preview for example. And this is only a small part of the possibilities of the application. In any case, it is useful to us, we think it is well done and if you ever have any questions or bugs that arise, the support team is really reactive to help you.

★★★★★COOTABGermany · Oct 13, 2026

Absolutely great support! I had a few issues setting up the personalization and the support team helped me solve everything quickly and professionally. Even on a Friday evening around 6 PM, the response was incredibly fast and helpful. Everything is working perfectly now. Really impressed with the service – highly recommended!

★★★★★NUA BakeryMexico · Oct 13, 2026

★★★★★Larmorie OfficielFrance · Oct 12, 2026

★★★★★Penny & RoseUnited States · Oct 12, 2026

**Outstanding Support — Thank You, Muhtasim!** I wanted to give a special shoutout to **Muhtasim** from Zepto's support team for his exceptional help! We had been spending hours trying to troubleshoot a particularly frustrating issue with our live personalization preview. After reaching out to Zepto, Muhtasim responded quickly, understood the problem, and went beyond simply offering suggestions—he actually implemented a custom fix that addressed the issue across both our live and preview themes. What we had spent hours going in circles trying to resolve, he was able to tackle remarkably quickly. It's refreshing to work with a support team that's not only responsive and knowledgeable but also willing to take the initiative to solve a problem. Thank you, Muhtasim, for your outstanding service and for making a complicated issue so much easier. It's greatly appreciated!

★★★★★Studio NumoonGermany · Oct 11, 2026

Service on the spot und app echt super

★★★★★Exellent CreationsUnited States · Oct 11, 2026

I reached out with a question, and they helped me right away and helped me fix the problem correctly!

★★★★★Warrior SocietyUnited States · Oct 9, 2026

The 24/7 customer chat is extremely helpful when getting feedback as opposed to emailing and waiting for a response. I was very surprised how quickly they diagnosed and resolved an issue with the compatibility with my theme. My issue involved dynamic pricing on the product page and they tested, diagnosed and resolved the issue within a minute. They do try hard to provide good customer service.

★★★★★MycardFUTFrance · Oct 9, 2026

Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support

★★★★★Alex Davis PCsUnited Kingdom · Oct 9, 2026

10/10 service and product! Amazing support!

Review locations

Top countries by review count
United States
49234.4%
United Kingdom
1319.1%
Germany
1288.9%
Australia
936.5%
Canada
614.3%
France
574.0%
Spain
412.9%
India
312.2%
Netherlands
312.2%
Mexico
282.0%