I cannot sell my products without this app as I need it for the customers to put in their customisaiton details. It has been fantastic.
SC Product Options
Review summary
1,255 reviews on the listingLast 30 days
257 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentA great app that’s easy to use, offers plenty of customization options, and provides excellent customer support! Whenever there’s an issue, the team is quick to resolve it. Highly recommend!
fantastic customer service, Adis was very helpful, would recommend
I am absolutely thrilled with this app!!! The majority of items in my shop have a variety of options, so this was the exact thing that I needed to get my shop organized! Many items in my shop also have options that affect the price depending on what the customer chooses, so that is one of the main things that sold me on this app and I love it! I also love that you can set certain options, or all options, to 'Required' so that the customer HAS to choose before they can add it to their cart. This really streamlines things so that I'm not having to track down customers after their purchase to confirm which accent bead they wanted on a necklace, for example. It took just a little bit of time to get it set up, but I have a very large inventory of items to apply several options to. Now that everything has been up and running for several days, I truly couldn't be happier! It has streamlined everything and my customers are enjoying how simple it is to pick their options. Great job with this app!!
I had Amit from the Shop Circle of Help Chat help me alot in troubleshooting issues. He and his team was extremely helpful and enthusiasm. I had good experience. Many thanks!
The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large
When you need to collect some data and include add ons. This app is great. Most of my products use the Product options and it’s boosted my sales. On the customer service side, they are extremely knowledgeable and quick, most recently, Within sending an email, Nicholas had already made some changes as I requested within in 25min. A+ in my book.
Jonathan was fantastic in helping me add a variant to an existing option in Bold Options. Very professional, knows what he is doing! I highly recommend Bold and their products!
I am very glad that I'd given this app a second chance after I'd uninstalled for the first time, when I couldn't find any other better options app than Bold's! I am also extremely grateful to the wonderful team on helping me solve every single, big and small issue I had faced with Bold Product Options on my Clean theme. No way I can run my store without using this app! It provides the customisation I needed for my customers and I love how easy it is to apply the options. The app is not so compatible with the theme I'm using and initially that causes quite a lot of big and small problems, one leading to another. But the team didn't give up instead they looked deeper into every issue and solve it for me with such wonderful attitude and effort! A big thumbs up for MC and Samuel for helping with the technical parts solving the deeper issues. And I would like to specially commend Brenden and Jonnathan, who always went the extra mile for me whenever I logged in my issues via chat. They have been such wonderful support and I respect them!
I've paid and upgraded to premium, however, my options remain at the basic level and I cannot set up swatches. Very frustrating...
We have been using the app for many, many years now. It works great and they have THE BEST customer support. We highly recommend it! 5 stars all the way! I am hoping they release a ton of other apps, too! Everything is so intuitive and easy to work with.
I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!
I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .
The conditional logic of this program is a welcome change to the many other apps in the store, and the colour swatches are super fun!
Excellent customer service from Nirav and the entire team. I had some issues with my cart and they totally fixed it.
Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)
customer service is zero. They had me on hold for 20 minutes then forwarded to voicemail amazing customer care.
Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months. I’ve only had one time I reached out about installation and they were very quick and helpful.
Great product and Nirav was very helpful with some questions I had regarding the app. Highly recommend :)
Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly. They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.