We have had some hiccups but the team is usually quick to help resolve the issues.
Smart Product Filter & Search
Review summary
2,386 reviews on the listingLast 30 days
63 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentClara was amazing in supporting my query, and helped me find the proper solution
We use this search app on a number of sites. It does exactly what we need and can't fault it. We have a 'difficult' theme and usually need support to get the app running and looking right, but the support service is always exceptional and really fast. Thanks Nora for your help
Nora was such a pleasure to work with! She went above and beyond to help with my several requests. Highly recommended!
Problem solved immediately. Thank you Nora!
I ran into an issue on my tablet and the Smart Product Filter fixed it for me in a flash. Thanks a ton! I highly recommend!
Great customer support! I had an issue with my collection's product sorting, and Nora from Globo was very helpful, responsive, and professional throughout the process. I really appreciate her assistance and the support provided by the Globo team. Thank you, Nora!
We have been using this app for several years now and it has worked well for us. We had a question about some items that were not coming up in the search. We hopped on the chat with the developers, and Nora was a big help. She had me make a couple quick changes to our settings and BAM! we were up and running, better than before! So grateful for her quick responses and excellent support!
App works great, and customer service is always prompt. Definitely worth the price.
Thoroughly impressed by the quick turn around that Helen provided in trouble shooting and solving my website issue. In a matter of minutes she fixed the issue that i was trying to fix for days!! Thanks so much Helen
I am genuinely impressed by the exceptional level of customer support provided by this company! A very special thank you to Clara, who went above and beyond to understand our needs and provide a solution that worked exactly as we had hoped. We had a specific request regarding the behavior of our color filters, and Clara handled everything with remarkable professionalism, patience, and technical expertise. She not only resolved the issue but also carefully reassured us that the customization would not interfere with other parts of our store. Having worked with various apps and support teams over the years, I can confidently say that this experience was truly exceptional. What impressed me most was the genuine dedication to customer satisfaction. Rather than simply providing instructions, Clara took the time to ensure that our problem was actually solved. Excellent technology is important, but outstanding people and customer service are what truly distinguish a company. Clara is a tremendous asset to your team, and your company should be very proud of her! Thank you so much, Clara, and the entire team. You have earned our trust and appreciation. Five stars without hesitation. Highly recommended!
Nora always helps me with all my ideas and problems! :D
The best customer service out of any of the apps on here. For sure recommend! The app is also phenomenal! We had an issue with the auto-sync and the team helped figure it out with clear communication and a good solution
the best app in the whole shopify and the customer service, Wow!!
It's a good app which is intuitive to use and any bugs that occour do get fixed by a manual refresh or by the support team (special mention to Helen)
Thank you Clara! The best customer service we have experienced
Support hilft mir bei fragen schnell und zuverlässig.
Nora was helpful and solved my issue better than other agents