Webkul Product Auction

perfect support and easy to use and thank you for Asim to his amazing support

Great auction app with useful features and easy configuration. Overall, a good experience with the app. Have a lot of good features and work good.

Great product so far. Support was helpful in setting it up and helping me test it out. Looking forward to using it more. CS are great and helpful. i can't wait to start my first auction .

Très bonne application pour les enchères. Le support est très réactif, au top !

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

The support team is great! It is not all evident; how to use the app but they are patient and effective, helping out it any way they can to match your needs. Thank you!

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

Good support. The app support Vietnamese language. That's great. I will install this app for my next web also

So far so good! Really easy to schedule a time and chat them for support as well. Happy with the choice to go with this app!

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Very hard to setup, I'm not into coding templates and the preset auction looks very generic to the eyes. I had a problem with a test i did, ran the auction on one item, it was sent to the highest bidder, but the item still showed in stock.

This app could be brilliant to the right user. I gave the seven day trial a one hour whirl before uninstalling it. I felt it much more complex than advertised. The advertised finished product looks brilliant. But I don't think just anyone can achieve that without a large budget for expensive coding. The app is likely 5 stars in the hands of others. But for me, I have to give it two, simply because it's seemingly advertised the contrary. If you can code, take my two stars with a grain of salt or disregard this altogether. If you're long in the tooth with little coding knowledge like I am, tackle this app with a budget for some help.

Unfortunately, would not recommend we ran first auction and went with option that customer didn't need to subscribe. Auction ended none of the bidders checkout so we had email and they were not sent confirmation and link to checkout we have spent 2 days trying to figure this out. We also had to hire tech to add coding to set up it was not an easy set up. support had said we were all set and obviously we weren't.

Used this app for a week during the trial. It worked great, then it stopped working and emailed support several times without any response. They continued to charge $30/month and never got anything done. I would love to get it working again but until support gets back to me, I can't recommend using this app at all.

Great help! Super fast and simple communication, understood what was needed and helped out ASAP! Thank you for making it easier for me!

The support we received was great! We would highly recommend! Quick and seamless app and everything we had issues with was resolved in a timely fashion.

This App is great! The support that is provided is fantastic. Ayush our support technician was always willing to go the extra step to make sure our needs were met at all occasions. Really would recommend to anyone wanting to install an auction feature onto their site.

i was charged 4 months for junk this people, took my money $120 when i only used it during the 7 days free trial and ask one of their agents to cancel it the app is terrible for auctions, doesnt even have interval time in between products, the only option is to list all of them at the same time. also, good look trying to reach them, this app was advertised as a USA product not Asian country INDIA, so i had to setup an alarm at 1am to talk to an agent. the app doesnt even allow you to list in bulk like ebay you have to watch youtube videos to understand their nonsense WOWWW csv files that if you're not familiar with it, is over! im disputing this charges right now i need a full refund of $120 because i only tried to used for not more than 2 weeks

Takes some time to configure and understand how the app works . It is limited but short of paying out BIG BIG bucks for full on custom code what you gonna do ? If you need a website with aucitons on a budget i would defo consider this app as a starting point. Support do get stuff done. I suggest speaking with them up front . Do not lone ranger it haha :) We have this app fully running with weekly auctions . Does the job :)

The app performs great and does everything it needs to for a smooth auction. The support service is amazing! They'll guide you with ease.