PreOrder Now Back in Stock WOD

Software works and then fails and you ahve to constantly contact support while paying top dollar

it's helping me do pre orders and is pretty simple to use. I definitely recommend this since Shopify doesn't have a pre order option.

5-stars from me! Really helpful support staff, and saves a ton of time to set expectations on the store throughout the checkout process, from the homage, to product page, and lastly through the cart and post-sale, for products that are not in stock. My only criticism would be to expand the pricing to allow more than 5 & 10 products on the lower tiers.. this seems a bit rudimentary as the additional tiers do not offer significantly more value, simply the number of products you can use for the app. Otherwise, a great purchase.

Great app! Easy to use and support is very helpful. Would recommend to anyone wanting to sell pre-orders of their product.

great

It's been close to 1 week soon and we still haven't received a reply and the app is live not working as expected. There are all sorts of bugs, sometimes the orders are being tagged with the pre-order tags and multi-line notes, sometimes they aren't. We had to create a separate ticket for each particular issue and they seem that their devs are not working together. After many days, we had to hire a 3rd party developer and paid already a few hundreds of $ to fix big issues while still waiting for their reply. When we asked again, they said they send developer/collaborator request to get access. This after another member of their team requested and got access a week ago. So, I assume they haven't even bothered to check they already have access to the store. Not sure what happened, maybe the worst time of the month for them, but we really really wanted this to work. That's why we invested already a few hundreds of $$ to make it work at the minimum and hope they can fix the remaining. What is not working: - the preorder message is still not listed on all product pages (one some yes, on others no) - this has been partially fixed by our dev - the popup on the cart wasn't randomly displaying and once it was listed, you couldn't close (x/close button not working) - the pre-order tags are still not applied to all orders with out of stock items - certain items still do not show the out of stock note at the product level (some yes, some not) - we still can't edit the content of the email that's being sent if a product is out of stock to the customers (only the subject line) UPDATE to Sean: Hi Sean, I find that the following statement is 100% false: 'some themes which have been modified quite a bit do conflict with our app, and custom fixes have to be made by our team. But they CAN and ARE made if you let us know what is awry.' Your devs haven't made any proactive recommendation or change to the website. None I have provided collaboration access to your team from the beginning, and yesterday someone said they will send a collaboration request and if I can accept it. They haven't even checked that access has been already provided 1 week before. That makes me think your team haven't had the time to look over even once to our situation. That makes the following statement also false: 'Works out-of-the-box—no complicated theme installation or coding required' - it doesn't work out of the box and there is custom coding required Another false statement: 'Enjoy super-fast customer support—even available on weekends!' - nobody bothers to reply after I was told they will look into it and there were no replies during the weekend.

So once the notification addition came out my company wanted to utilize it. We spend a lot of time on our own trying to get it to work but couldn't (so if anything that's a downside) I then talked to customer support and Jorge w as incredible. This man is so patient throughout the whole process walking me through things multiple times over multiple days. I would leave the conversation midway through some days to take care of work fires, but when i came back Jorge was there ready to pick back up where we left off. Jorge gets 10/5 stars he's that amazing.

This app helped me collect money while merchandise was in rout and it really helped me so much. I would recommend this app to anyone. Great Job.

I have used this app for 3 years on and off when I need to do a pre order. This time when trying to use it the pre order function did not display on my store which I understand happens with various themes. I contacted support who for the first 2 days just kept refreshing the app and asking me to wait. It still didn't fix the problem. For 4 more days now support keep telling me to wait as the tech team are reviewing the issue. I have not had an update on the issue in days. The support is poor for this app and I do not write this likely as I have never had a problem with the app before. I am left with no option but to uninstall this app and use another one available.

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

These guys are literal scammers, and their app is messed up in so many ways. They block you out from using the free version of the app to test things out. And the 14-day free trial is a lie. The moment you click on it, it says you have 0 days left in your free trial and need to subscribe for Premium. I fell for it and subscribed for premium. Eventually, after I paid and my account was debited, I was still blocked out and told to pay another fee. You also need to pay for emails as an additional cost of using the app, meanwhile, other apps in the same category give email for free as part of their premium. I reached out to the support about all the issues I've listed above and they refused to do anything about for 2 weeks. They acted clueless like they weren't one that built the app. One advice: Stay away from this app.

Amazing app! I had a little issue with the pre-order badge disappearing on my theme, and Josh was so helpful in quickly getting it fixed up. I recently upgraded to the premium edition of the app and find it amazing seeing my store opposite a lot of pre-orders.

Pre-order is a great app that allows us to organize pre-orders alongside our in-stock items for our online store. Support is great as well.

This App works great and makes my pre-selling process so much easier. Most important feature for me is the "cart label" and the "mixed cart warning popup". The customer service is very fast and helps perfectly. Thanks a lot.

I tried another app first, and it just didn't work. Installation was impossible. Deleted that and tried this which was actually my second choice. It should have been my first. This app is simply outstanding. Its interface is simple to use. All the options are customizable, which is something that the developers do not do a good job of promoting. If you want the pre-order button to be in Spanish (my case) or to say something other than pre-order, you can do that. Simple to install, simple to uninstall, it literally saved us this Holiday season when we had some issues with delayed deliveries from our overseas suppliers. If you're looking for an app that allows you to do pre-orders, stop looking and install this app.

Great service by Aman — very helpful in fixing a small glitch with my store. Quick to jump on a call and resolve. Thank you!

Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature. Previous Review: We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working. Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.

Amandeep was a huge help in resolving all my concerns with my account & would always respond immediately!