Amazing support in just a few minutes. I have asked for their help more than once and the lady who answered me was really helpful and committed to making the changes I needed for my store.
Fordeer: PreOrder Now PreSale
Review summary
19 reviews on the listingLast 30 days
5 new reviews
▼ 0.2 vs. all-time
Recent reviews
19 most recentThe workflow for creating a preorder is intuitive and easy to use. And, super fast customer support!
not working no support not gonna use it cause i cant
Great and instant assistance from Phoebe! Thank you :)
i had great help from Phoebe regarding fixing integration settings
Have not gotten a chance to set everything up yet but, I must say their customer service team is great! Phoebe greeted me with a warm welcome and immediately offered a suggestion. It was quick and it looks amazing! :) Thanks!
Straightforward, powerful, and extremely easy to implement. It's versatile and has everything you need. I appreciated the simplicity and the fact that it's essentially free and white-labeled. Phoebe from customer support was very helpful in resolving all our issues. Highly recommended.
Very helpful live chat, Phoebe was a dream supporting me with my site issues thank you!
good service so far!
The overall feeling is okay, but it would be better to have a more complete tutorial~
I install the app and immediately see that it doesn't work. I contact support and find out that the app is broken and that the developers are supposedly working on solving the problem. Support team tell me to be patient and they will solve the problem in 12 hours. 15 hours later, they tell me that it will be resolved in 24 hours. This all happens during the weekend and support team admit to me that they don't have developers who work on weekends - so they lied to me... I understand that the app is free, but this is quite irresponsible and I simply cannot recommend this to anyone.
100 recommended app for taking pre-order
Phoebe was great and incredibly helpful!
A very useful application. They are in development of updates that will improve the operation and have a very good technical service.
yup, the app went down and crashed out in the middle of a pre sale campaign. I had no idea for hours that this was the case. cost me tons of sales.
Meets my needs exactly and is useful when something is out of stock. The staff is really helpful, in five minutes, they resolved my problem.
I highly recommend this app! My store operates on a pre-order basis, and I've been searching for a user-friendly app to facilitate this. This free app is great! Although I initially had some difficulties in setting it up, the support team promptly addressed my concerns and resolved the issue within minutes. Thanks
A massive thank you to Tessa who helped solve my problem very quickly and efficiently. She also provided me with useful documentation to help me solve another problem I was having outside the fordeer app so greatly appreciated for such exceptional service.
My problem was that the pre-order button didn't work. After exposing it to Katy and then Tessa, it was quickly resolved. I would like to thank the Fordeer team for their efficiency.