PreOrder Globo | Back in Stock

fast and very helpful!

Support works very good!

A Anne me atendeu muito bem. Eu estava em duvida em algumas configurações e ela foi super paciente em me explicar cada passo. Mesmo ela estando em outro fuso horario e estando tarde pra ela, em torno de meia noite, ela não mediu esforços pra me ajudar. Foi muito prestativa. Eu estou pensando em assinar o plano por mais tempo só por causa desse belo atendimento. Obrigada!!!

Helen was most helpful in getting the pre order function to display correctly for our products! No complaints on her end and was very quick to have it all rectified. The app works fantastic too!

This application is amazing, thank you to Helen !

Excellent customer service! Fixed my issue immediately.

Love it! We have been using this app for three years. It’s easy to set up and offers excellent customer support. It’s super practical for launching new items or for pre-sales of flagship products.

Thank you Annie for your help today! :)

Outstanding support! Helen and the team went above and beyond, spending 10 hours resolving a bug while staying responsive even after hours. Truly exceptional service and a pleasure to work with!

Es muy útil, fácil de usar y si tienes alguna duda la resuelven super bien y rápido.

Chloe was very helpful with helping me navigate my issue.

Great support from Helen, she customised the look of the preorder set up for what I needed.

Helen helped me when I couldn't understand why the button was wrong. She fixed the problem quite quickly.

Amazing help from Helen helping set up the Pre-Order buttons that I was initially having an issue doing myself... Thank you, much appreciated and highly recommended.

Sehr gute App und top Support! Alles lässt sich kinderleicht einstellen und integrieren. Ich habe den Support kontaktiert, da ich die Benachrichtungsmails für Kunden nicht bearbeiten konnte während der Testphase (Mail-Vorlage ist auf Englisch, da meine Kundschaft allerdings fast ausschließlich aus Deutschland kommt, musste ich die Sprache anpassen). Innerhalb weniger Minuten bekam ich Antwort (Samstagabends) und am folgenden Tag (Sonntags!) wurde das Problem behoben. Absolute Empfehlung.

Chloe always goes above and beyond, thank you!

Unreliable app blocking access, followed by broken refund promises My experience with Globo PreOrder has been extremely frustrating. The app blocked access and locked me out of my Shopify store entirely, keeping the store closed and frozen until the balance could be cleared. When I reached out to support previously, they explicitly agreed in writing that if I settled the invoice, they would manually issue a full refund back to my card—with no mention of usage fees or deadlines. However, once I paid to regain access to my store, they completely went back on their word. They refused the full refund, tried to cherry-pick inactive time periods from the system logs to claim the app was "used" while locked out, and essentially wasted my time. Be cautious if you run into billing or access disputes with them; written agreements from their support team may not be honoured.

Great customer support - fast response, clear instructions and problem resolved quickly. Thank you Clara!