Nice app. Will use and refer to a friend to use. Thank you for making such a user friendly app Great
POWR: Customer Survey | Poll
Review summary
54 reviews on the listingLast 30 days
22 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentContacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.
its not enough questions for a survey ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.
Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.
This app is really great! The functionalities cover every requirement. In addition, the app is super easy to install. If you have a question or concern, the support is very friendly and helpful!
I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend!
Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended.
So far I have had a great experience, the app is very simple to use and has great customer support!!
Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.
Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.
Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!
Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.
Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend
Good looking survey app that works as it should. Nice support, which is always welcome!
I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.
It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.