SASO

POWR: Customer Survey | Poll

by POWR.ioSurvey · #36 in category
Tracking since Dec 3, 2025

Review summary

54 reviews on the listing
4.3★
5 ★
4074%
4 ★
47%
3 ★
12%
2 ★
24%
1 ★
713%

Last 30 days

3.8★

22 new reviews

▼ 0.5 vs. all-time

Recent reviews

20 most recent
★★★★★Entice OneUnited States · Sep 29, 2026

Nice app. Will use and refer to a friend to use. Thank you for making such a user friendly app Great

★★★★★Abella EyewearCanada · Sep 29, 2026

Contacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.

★★★★★JomingoSingapore · Sep 29, 2026

its not enough questions for a survey ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

★★★★★Copacetic CosmeticsUnited States · Sep 29, 2026

Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.

★★★★★TrixskiUnited Kingdom · Sep 29, 2026

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.

★★★★★Mentor 24 GbRGermany · Sep 29, 2026

This app is really great! The functionalities cover every requirement. In addition, the app is super easy to install. If you have a question or concern, the support is very friendly and helpful!

★★★★★KinKindUnited Kingdom · Sep 29, 2026

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

★★★★★Teddy and WoolNetherlands · Sep 29, 2026

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...

★★★★★Elle Rae BoutiqueUnited States · Sep 29, 2026

Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend!

★★★★★Pop on VeneersUnited States · Sep 29, 2026

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended.

★★★★★CommodityUSUnited States · Sep 29, 2026

So far I have had a great experience, the app is very simple to use and has great customer support!!

★★★★★BuzzClearUnited States · Sep 29, 2026

Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.

★★★★★Aguas Claras OrganicsUnited States · Sep 29, 2026

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

★★★★★IbuUnited States · Sep 29, 2026

Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!

★★★★★Stencil StopUnited States · Sep 29, 2026

Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.

★★★★★AquaBSafeCanada · Sep 29, 2026

Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend

★★★★★OLIVE+COMETUnited States · Sep 29, 2026

Good looking survey app that works as it should. Nice support, which is always welcome!

★★★★★ORGANMASTER SHOESUnited States · Sep 29, 2026

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

★★★★★NewMakeIt - York Region MakersCanada · Sep 29, 2026

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

★★★★★ichbingelb.comGermany · Sep 29, 2026

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

Review locations

Top countries by review count
United States
2444.4%
Germany
59.3%
Canada
59.3%
United Kingdom
59.3%
Japan
23.7%
Netherlands
11.9%
Hong Kong SAR
11.9%
China
11.9%
Singapore
11.9%
Sweden
11.9%