Last 30 days
170 new reviews
▼ 0.4 vs. all-time
Awesome Company to work with! Especially Richcarde M. He is always willing to go the extra mile to get what I need completed. App always works perfectly, if you are not 100% sure you did it right just hit up Richcarde!
Richcarde was very pleasant and helpful. Explained clearly where I was able to understand . Also, very thorough.
I COULD NOT MAKE IT WORK. SUPPORT SERVICE WAS REALLY SLOW. I UPGRADE TO THE PAID VERSION AND I WASTE TIME AND MONEY.
Excellent, easy to use, lots of useful options. Perfect for displaying important information to our website visitors. Thank you!
Very good app, intended to display pop up as we want! Great support as well from the POWR team, thanks!
Loved it and they provide good support definitely go for it
Es muy instructivo la aplicación muy fácil de usar y las plantillas son muy útiles.
This app was quick and easy to setup a popup banner on our website. Lots of options to customise and simple to do. UPDATE 25/7/19 - We have had this popup app on our site for a while and recently had random unsolicited popups appearing linking to strange websites.... Very dodgy & I have had to uninstall the app to fix it...
I had this app installed but did not use it at all and did not publish anything. However 2 days ago one of the placeholder pop-ups was "updated" and despite still being "unpublished" was running on our website. Terrible experience and we had customers call in telling us how annoying it was. We had no idea.
I tried for months and could never get the popups to post properly. The apps so-called Live Chat is robo-support only and is a waste of time, and when an actual human does respond, it's ONLY via email.
Doesn't integrate with MailChimp. The free plan only allows you to collect 25 emails a month. Should've said that in the description or on the pricing list. Such a waste of time.
I paid for the "business" version. The pop up resets to the default reg pop with their company's logo. It happens about once a month. Not a good solution if you're driving a lot of paid media and depending on the reg pop for user acquisition. The really crappy part is that when you go into republish the pop up you get stuck in some upsell advertisement for their other products. These guys should stop trying to sell me stuff when i've already paid for a subscription to this app.
Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated... In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted??? When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"... Same thing with my other store: http://prntscr.com/ojd8fs Removed this app immediately. Problem solved.
Tried to use this app and two SPAM pop-ups completely unauthorised by myself and directing my audiences to third party sites came up. Outrageous security breach and I'll be reporting to Shopify.
The app began advertising an external porn site (instead of our discount offer) on my website overnight. Have had to remove and request a refund. It's obviously been hacked!
They continue to charge even after the app is removed. Even better they make this out to be your fault. They can tell if an API call is being made or to or an app used. Yet they stay quiet. There is zero proactivity to confirm if you either were having issues or if you were aware that subscriptions need to be cancelled. Not on uninstall, not anywhere to they offer you the chance or information to double confirm billing. Totally unethical. Why do you allow this Shopify? Why do you allow your app partners to charge outside of the eco system? Your customers deserve better than cowboy developers like this. -- Update Aug 9th. My response to them after they refund one last month. These guys are dead to rights guilty. It is their clear objective to remain quiet, not make this an easily avoided situation and wait for customers to notice as opposed to them being proactive -- G'Day Waylon, The issue is one of trust and customer proactivity. You setup a seperate billing connection outside of the Shopify billing system. The clear ramification of this is that if an app is removed, unlike most other apps, the charges don't stop and you keep charging. And you are comfortable with this? You are WELL AWARE of this as you have FAQ comments on this and instructing people what to do. I am sure I am not the first to complain. Since you are aware of this, it is even more disgusting how you have not acted to fix the root cause. Either by charging via Shopify, or automatically cancelling subscription plans when an uninstall is detected. Or sending CLEAR follow up emails instructing customers on what to do to finish a clean shutdown. You can clearly match active billing accounts to those with no API or data usage. A clear indication that the app is not being used. You could also further check these dormant accounts with uninstall records too and then either cancel the payments or reach out to the customer. You do not. It is such a truly horrible customer experience and a clear sign of where and how you value your customers. And it is also damming on Shopify to allow you to behave like this too.