Last 30 days
4 new reviews
▬ in line with all-time
We've been working with PostPilot for the last year and a half and have had a great experience with them and the team. Isaac is a fantastic account manager - he has been an honest and strategic partner to us, and has helped us see strong results across campaigns.
PostPilot has been a great partner for our team. Abby is so supportive and helps us refresh campaigns, suggesting new ways to segment our audience, and helping us pivot when something isn’t working. We’ve seen strong results, and her support has made a real difference.
Working with Post Pilot has been a genuine partnership, not just a vendor relationship. Isaac and the team are incredibly reliable and consistently bring sharp recommendations and strategy to the table — they don't just execute, they think alongside us. We've seen stellar results across both prospecting and retargeting with direct mail, and that comes down to how hands-on they are: from segmentation to creative to strategy around new store openings, they're deeply involved at every stage. Their insights have directly translated into strong ROAS and revenue growth for us, and it's rare to find a partner this invested in our results as if they were their own.
Great app! I like that it lets you set up on-going campaigns, unlike similar postcard apps that only allow one-off campaigns. Support has been excellent. Look forward to future enhancements. Thanks!
Love how easy it is to increase engagement and touchpoints with our customers in a very customizable way. Segmentation is a breeze. What is even better is that their support team is amazing. Love the video messages from Tom and the team. Oh and our very first campaign has a positive return. #RunTheDay
Great service & idea. The Klaviyo integration makes it a breeze to automate postcard sending to lapsed customers. Support is also very responsive and understanding. I would recommend this company if you're looking for a direct mail solution that syncs with your digital marketing efforts.
Super effective post card app! High ROI and I would definitely recommend. The interface is easy to use and the postcards were easy to set up.
Tom and his team are a very honest and hardworking bunch and I'm confident that we'll be seeing great results for a long time. Thanks Postpilot!
Great app, great customer service, truly a top notch crew. Cannot speak highly enough of Tom, Julia et al. Super responsive and helped get our Campaigns going right before BFCM...in the days of IOS updates and questionable FB tracking this is the 'retargetting' you need
Post Pilot is a great add-on for our ecom business! Tom and his team are very smart, great communicators and the numbers speak louder than words! Post Pilot will be a main-stay for us for sure!!
Amazing app, concept and service. Everything worked fast and smooth. Their onboarding, design services and customer support is top notch. Our cards look great, integrate with Klaviyo and everything just works. Love PostPilot!
Awesome experience working with this company. Great customer service, great designs and tons of options for campaigns. We use it for winbacks, VIP customers and even in-store events. #1 post card company hands down.
AMAZING! I recommend it to all our friends. They take care of all of the heavy lifting in terms of creative and setup. And they are doing something with postcards that no other company is doing right now. It is Klaviyo for post cards.
Absolutely love it, the easiest to use- most importantly it integrates directly with Shopify so there's no exporting lists, etc. Can't wait to see how it does! Already set up one automated campaign also. Customer service is on it!
Very impressed with this app and the team. Super helpful! Regular mail is still alive and works well!
Incredible ROAS from these campaigns!!! Never thought it would be so effective. They were a missing piece to our marketing puzzle. Definitely try it out.
This is our highest % ROI channel. And the support is amazing. HIGHLY recommend. I need 20 more characters to make this review legit.. which is why I'm still writing. But please reread the first 3 sentences. This team certainly deserves the review!
Starting to see a positive return from using this service. A great way to get more customers looking at your brand. The whiteglove setup service is great and it's easy to get designs made for you. Time will tell, but I am seeing good results so far!
It's been a really seamless process to date and we sent out our first campaign within a few days of launching. Overall, very happy with the experience and excited to see our initial results