SASO

PayPal Pay Later Messaging

by PayPal, Inc.Advertising - Other · #7 in category
Tracking since Dec 3, 2025

Review summary

21 reviews on the listing
2.9★
5 ★
733%
4 ★
314%
3 ★
15%
2 ★
00%
1 ★
1048%

Last 30 days

1.0★

2 new reviews

▼ 1.9 vs. all-time

Recent reviews

20 most recent
★★★★★The Emporium HutAustralia · Oct 6, 2026

I have never been so confused. I have been going back and forth with PayPal for the last 6 months about us having Pay in 4 option and they say we do. Then I get another message saying we don't as we have "reference transactions" on, so asked to disable this. Then got another message saying that all Shopify stores must have "Reference" transaction on which means we cannot have pay in 4. Then I see you have a shopify app for Pay in 4. Can you please escalate this and sort out for us.

★★★★★VeteadoSpain · Oct 6, 2026

Unfortunately, the app does not allow changing the text color. This makes it completely useless for dark-themed stores, since the message is barely visible and there’s no option to set it to white. 0/5

★★★★★reluminate beautyAustralia · Sep 5, 2026

I have been emailing and contacting support for weeks with no response

★★★★★Grove Sales LtdUnited Kingdom · Sep 5, 2026

Installed ok, and messaging working but unable to complete setup and support unable to help or even get back to me, avoid this app.

★★★★★RelikedUnited Kingdom · Aug 23, 2026

To be honest i don't know why people are having trouble with the app, Its quick and easy, no hassle at all. Don't even need to be technologically adept. A couple clicks and thats it.

★★★★★Pinch RiverAustralia · Aug 23, 2026

This was super easy to install, which makes me question if I've done everything I needed to because numerous people have written 1 star reviews about how hard it was. I am a bit confused though as I have a custom theme yet did not get the prompts shown in the video. All I had to do was press Save and the messaging appeared like magic! I guess time will tell if it's working as its meant to, but so far on the products I've checked the messaging is there and the pricing breakdown is correct. Thanks for this fabulous app and I hope it helps boost sales :)

★★★★★FeelGoodCamper.deGermany · Aug 23, 2026

Wir verwenden kein Standard-Theme. Leider wurde der Text nicht angezeigt. Der Support von PayPal meldete sich innerhalb kürzester Zeit und hat das Problem gelöst!

★★★★★Deia StudiosUnited Kingdom · Aug 23, 2026

Amazing app which improved my average order value - thank you PayPal

★★★★★Propus PackagingUnited Kingdom · Aug 23, 2026

Fast responsive service from the team. Implemented the messaging for us in no time. Looks great on our site and working well. Highly recommended!

★★★★★Kai Kai FarmAustralia · Aug 23, 2026

It has taken a long time but finally got Pay in 4 activated, Evan Kirsh was helpful along the journey. Lots of back and forward with his team and also Paypal tech support to get reference payments disabled. Slow but got there in the end.

★★★★★Outdoor Living 365®United Kingdom · Aug 23, 2026

PayPal later wasn’t working on my Shopify store. Someone from the team accessed my store, fixed any issues I was having, then got back to me to advise it was all working. This is now visible, I’m delighted. Thank you

★★★★★Quest Outdoors AustraliaAustralia · Aug 23, 2026

Evan from the Paypal team went out of his way to help on a number of fronts. Great support. Thanks Mate

★★★★★RobinsunSpain · Aug 23, 2026

This app is a pain to work with. We spent countless hours with Paypal dev support to fix their CTAs, that are lousy. The app also breaks constantly. Cherry on top: when our business started growing fast we told customers to use Paypal for faster and more secure payment. As a result Paypal blocked our account, retaining payouts, damaging our business. Beware of the risks of Paypal and its lousy tech for merchants when you start selling!

★★★★★VAHÉ JewelleryAustralia · Aug 23, 2026

Can confirm after hours trying to follow the tutorial video that although i can get the messaging to show under a price with a dynamic price division. It will only work on 1 product type. For example i set this up on my grillz products. Will not show on any of my other products. Tried pressing the help button but nothing happens.

★★★★★TROVERR AustraliaAustralia · Aug 23, 2026

For the last 6 weeks (admittedly including the break over Xmas/new year), PayPal has been unable to solve a problem of the wrong 4-payment calculations showing on my website when Pay in 4 is activated. I had a call and the problem was clear. Week later another call but the person coming to that call still had no solution. It really shouldn't be this difficult.

★★★★★ValianceLondonUnited Kingdom · Aug 23, 2026

★★★★★Best4Systems UKUnited Kingdom · Aug 23, 2026

Installed app - spotted an anomaly - emailed support - emailed support 3 weeks later - still no response ... without a response will be forced to uninstall and give up - quite dispiriting from a large company.

★★★★★Leela LaneAustralia · Aug 23, 2026

I was looking for a Product Selector custom JS code to use across templates on my Shopify website. The demo video only showed how to select the JS code for a single template. I reached out to support, and Evan Krish kindly suggested a few options to try. The codes were fairly generic, so I added a location on the page for the “Pay 4” copy to display. Now, the Pay 4 message appears on all templates! Thank you, PayPal, for such an amazing app — hoping this will help boost sales. I give 4 stars — only because it took a week for support to get back to me.

★★★★★Outshine GamingUnited Kingdom · Aug 23, 2026

★★★★★Prarvi HairUnited States · Aug 23, 2026

It wass great

Review locations

Top countries by review count
United Kingdom
838.1%
Australia
838.1%
Spain
29.5%
United States
14.8%
Italy
14.8%
Germany
14.8%