Pathlight Post Purchase Survey

A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.

This is the second app I have from this developer and they are absolutely fabulous. They provide so many options and as always, they are so quick to implement new ideas, options or respond to questions. If only all apps were this amazing! I have only just begun using this app and it will take time to use it to its full potential but I am blown away by all the possibilities it offers. Try it out, you won't be disappointed!! PS one of my favorite things about the fantastic person behind this design is that if you have any question at all or are slightly confused about the app, he will create an amazing step by step video showing you exactly what to do. Thank you for all your help!

I have used a few other post purchase survey apps and this is the easiest to use by far. Setting up the question flow is intuitive and you can use one of the many example surveys to set up your own. The feedback I have received from my customers has been very useful and provides a feedback loop that didn't exist prior to my installing Pathlight. Support is great and provides video explanations to many of the common issues. Another highly recommended app from App Jar.

Pathlight makes it easy to understand your customers with clean, effective surveys, and the developer is quick and helpful. Highly recommended!

Pathlight has honestly boosted my revenue way more than I expected. Being able to add a quiz at the end of the page helps me understand exactly what my customers want, so I can guide them to the right product instead of guessing. The insights alone are incredibly valuable. On top of that, the support is amazing — super friendly, fast, and genuinely helpful. You can tell they really care about their users. Highly recommend this app to anyone who wants to increase conversions and understand their customers better.

So far, my experience with Pathlight has been great. With any app, beyond functionality, support is absolutely key. The support to get our first survey up and running and troubleshoot has been fantastic! I highly recommend Pathlight.

Simple and easy to use! I had someone helping me right from the start!

very good app, easy to configure. just waite the feedback comes from customer now

I’m very impressed with Pathlight. I specifically needed a post-purchase survey app that could tie survey responses to order revenue, and this was one of the biggest reasons I chose it. The setup process was surprisingly easy, and I was able to get everything working quickly. Being able to tag each order with the survey response is also huge, because it makes analytics and reporting so much easier on the backend. On top of all that, I’m honestly shocked that the app is free right now. Excellent app.

Great free solution, offers every feature you need and is super easy to setup!

Great app, and the support was very fast and helpful. I really appreciate it !

seems great so far! Love the feedback that I am getting from clients!

great app and working very well

Easy to set up and use. Amazing customer support!