Mega Support
PAL ‑ Gift Wrap, Gift Note
Review summary
53 reviews on the listingLast 30 days
18 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentSuper Kundenservice - mir wurde direkt geholfen
The support from the team on Present Pal is outstanding. They go above and beyond to help setup the app and tailor it to your needs. We've been using this app to offer gift wrapping options to our customers, and it's been a seamless experience from the start. Setup was quick and intuitive — within minutes, we had a stylish gift wrap option live on our product and cart pages. The customization options are great. We could tailor the look and feel to match our store's branding, and the ability to add custom messages, multiple wrap styles, and optional charges gives us real flexibility.
Great app! Super easy to use and the custom theme integration made it blend perfectly with my store. It really enhanced the shopping experience and the customer support is top-notch. Highly recommend!
Reliable Gift Wrap App with Excellent Support We've been using this app to offer gift wrapping on our Shopify store, and it's been working very well for us. It’s flexible enough to let customers add gift wrap from multiple touchpoints — which is exactly what we needed. What really stood out, though, was the customer support. The team was proactive during onboarding, helping us get everything set up quickly and smoothly. We also had a specific feature request, and to our surprise, they implemented it in no time. It’s rare to find support this responsive and efficient. Overall, a solid app with the right features — and a support team that genuinely goes the extra mile.
Great app for providing gift wrap options to consumers. The dev team is very helpful and friendly. Added custom features for our niche and helped with more conversions. Will recommend to all shopify stores!!
Amazing app and even more amazing support. I shared feedback about the gift wrap dropdown, and the team sincerely listened and updated it right away. The result was exactly what I had envisioned. Hard to believe this level of care comes from a free app—highly recommended!
無料でギフトラッピング対応ができるのでとても満足です
Great app with excellent customer service, I highly recommend it!
Absolutely love this app! It lets customers easily add a special gift note while ordering — exactly what I needed for my store. The support team is excellent — I asked for a small customization, and they guided me step-by-step with great patience. Highly recommended!
not free misleading
Great app. Nice and simple to use and does the job perfectly. Raised a query with the dev team as we could not identify which products within an order required gift wrapping. This was amended right away. We also discovered a glitch that the team immediately fixed for us! Thank you! - 10/10
Please install with caution, as it caused my product images to become misaligned; it took me three days to troubleshoot this. If you notice any image misalignment, please try turning off this application.
Excellent support, fast and resolutive
The app is easy to set up and customize sufficiently. When I had a request about a minor display issue, I immediately received very friendly help. The gift wrap service is also very well received by our customers; it is definitely an absolute plus in the customer journey!
Great app and very responsive support!
Brilliant app. Excellent support too. I’m not very ‘techy’ but the team managed to set this up for me quickly and efficiently and I now have an added option for gift wrap on each of my product pages. Would definitely recommend. Thank you!
Super easy set up. Customizable in all the ways I need. And support was super quick and helpful when I did reach out with a question. Highly recommend!