Last 30 days
10 new reviews
▼ 1.3 vs. all-time
Due to own base not sending order fulfillment details back through to tiktokshop, the order was canceled two weeks after shipping the item and the customer was refunded. we are now out $60 plus the cost of shipping. TERRIBLE. would not recommend!
A lot of my products are very well in stock, as soon as I upload them they are out of stock on Tiktok Shop?? Why is this happening...
My customers orders were duplicated once by TikTok Shop and once by Ownbase. This charged the customer twice and we had to issue a refund.
Wasting time, look for better app
SOOO easy to use in comparison to other integration/syncing apps! I tried 2 other before this one and was always experiencing syncing issues. Ever since getting Ownbase I haven't had any more problems! Thank you!
Terrible inventory sync
limited functionality
I had an issue with the app, messaged customer service, and they immediately responded and solved the issue. I will recommend them and will use their services in the future.
Amazing
Fantastic solution! I have tried multiple sync tools, this one is top notch for sure! Reliable & quick! Ownbase is #1!
Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries. We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those. TikTok isnt easy but Ownbase makes it that much easier. Update - couple of months in and support continues to be really high level. Feature requests are being actioned and app is being improved at a decent cadence.
We have used Ownbase on one of our other stores and the functionality and support has been outstanding. They implemented a couple of custom features for us and it works really reliably.
Great App
Amazing! made linking my shoplift products to my TikTok shop store so simple and easy
its easy to and the support team is very helpful
I have been looking everywhere for a seamless app to connect TikTok and Shopify. I went with other apps and they were extremely faulty and the customer service had me ready to rip my hair out. I wish I would have known about this app earlier. Highly recommend and will make letting other entrepreneurs know about this app. Also, they are extremely fast with response times and super helpful. Thank you!!