This app is really helpful for keeping customers coming back. I had a small installation problem and support was quick and helpful. Highly recommended.
SC Back in Stock Notify Me
Review summary
176 reviews on the listingLast 30 days
53 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentWhat a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response. Thank you Eastside Co. Keep up the excellent work.
This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service
Great app, work as it should. Easy installing. Five-star support! Great app, work as it should. Easy installing. Five-star support!
Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up. Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML. Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.
Nice layout but doesnt see my variant IDs so it didnt work for me compared to other apps. When I asked them to fix this they said I had to contact my theme developer. Back to the another app I go.
Good support and help with installation. Seems to work well. Customization is okay, but could be better.
Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.
it's an excellent app for the price - it works well and the support is responsive and helpful even a couple of years in. We've been using it for at least 2 years now.
After trying out a few Out of Stock notification app, I have found the perfect app for me . The customer service at Now Back in Stock has been very helpful. Especially Louis who helped with the installation and fixed a few minor tweak to my site layout. I highly recommended trying this app!
I hope you guys see this. I just emailed you guys. The person below is having the same issue as me. Emails have stopped sending 2 days ago on the 7th. No replies on my inquiry also.
The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.
It works perfectly and the technical support is great! They solved my problem very quickly, I really recommend this plug-in.
Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.
I just installed the app and the support folks were very prompt and helpful thus far. I look forward to seeing how much this will help the business
It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,
The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me. I also had issues with the timing of when the alerts are sent out. It is EXTREMELY DELAYED ! If you are a small business that does not need to update multiple times a month with multiple products ... then you should be fine with this app. They are good with responding and helping to update your site if you need them too.
After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved. Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.
We liked the app for the cost, and it looked nice on our product pages since we could custom brand it. One thing that would have been helpful is being able to download a full list of subscribers over a set date range ourselves instead of waiting a few days to hear back from support team. Recommend for smaller shops that don't really need any custom features!
I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.