Last 30 days
13 new reviews
▬ in line with all-time
I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.
This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.
Just right for what we had in mind! Ivara. Nigeria
Our customers can rest assured shopping with us because of this app! It gives them peace of mind to know they have control of what they order, if they need to edit or change it, or if they wish to cancel it. This is a great time and hassle-saver for us, as well. Thank You!
Only just installed, functionality and configuration looks great.
Thi app is great, order cancellation phone calls have pretty much stopped. We use this at www.autopartscheaper.com
Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.
Very Good app! Save time, Easy to install.
Excellent app that adds valuable time-saving features that are very well thought of. It makes both mine and my customers life much simpler. Reduces friction and makes customers feel more in-charge. It may be counter-intuitive to allow customers to cancel orders so easily but, in the end, it works the other way around. It reassures them that we're not out to get their money.
Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.
This app is awesome! It will definitely help me increase business. Woo hoo!! I have a lot of wholesale customers so it's perfect.
I installed this app earlier today amidst the recent amount of negative reviews in the past month or so. Went as far as speaking with a Shopify Guru (Ashleigh from New Zealand) about the influx of negative reviews. Her and I did some review searching and couldn't find anything bad, and she also told me that many Shopify Plus members are using this app. ( Can't be all that bad if they're using it - Right?) Been testing for about 4 hours now, and I cannot find any faults or issues with this app. Edit/Cancel from the "Thank You" page works great. The only thing I personally don't like is the Edit/Cancel page URL customers get sent to from either their account page or in email confirmation. The fix..... I just redirect everyone back to the "Thank You" page using this: "a href="{{ order.order_status_url }}" title="Track Your Order" target="_blank">View, Edit or Cancel"/a" (substitute "" for <>) I will obviously keep monitoring the app's ability and change my rating accordingly. Stephan www.ibeadcanada.com
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere. its bit complicated and confusing to set it up
I used Orderify in my online Lingerie and Swimwear Store Bombing Bubble. I believe Orderify will provide our customer a better shopping experience.
Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!
Great experience with Orderify! Highly recommended; wouldn't run our shop without it!
So far so good! Installed just moments ago... all configured (thanks to the easy to follow instructions) and new features are working great!