SASO

Hulk Order Tracking & Upsell

by HulkAppsOrder tracking · #117 in category
Tracking since Dec 3, 2025

Review summary

28 reviews on the listing
4.2★
5 ★
2279%
4 ★
00%
3 ★
00%
2 ★
14%
1 ★
518%

Last 30 days

4.3★

24 new reviews

▲ 0.2 vs. all-time

Recent reviews

20 most recent
★★★★★Shop Personalised GiftsUnited Kingdom · Sep 19, 2026

OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go

★★★★★Carpet CultureUnited States · Sep 19, 2026

Doesn't work. Doesn't show up anything in the Front End. Something may be wrong with the CSS or JS.

★★★★★Annalise JewelleryUnited Kingdom · Sep 19, 2026

free app, really can't knock it! We use it for customers who can't find their emails. very useful tool. www.annalise.co.uk

★★★★★Candor ServicesUnited Kingdom · Sep 19, 2026

Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!

★★★★★unlimitedlights.comUnited States · Sep 19, 2026

This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.

★★★★★DNA SPECIALTYUnited States · Sep 19, 2026

It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.

★★★★★Guru MuscleAustralia · Sep 19, 2026

They always do their best. They helped me a lot and customer service answered the second day. Promptly :) Thanks

★★★★★Battlbox.comUnited States · Sep 19, 2026

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

★★★★★Carnivore Club USAUnited States · Sep 19, 2026

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

★★★★★Going GearUnited States · Sep 19, 2026

We were looking for a way to streamline looking up orders as we always get a ton of requests from our customers. A+ 5 Stars!

★★★★★Grenade Soap Co.United States · Sep 19, 2026

Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!

★★★★★Emergency LightsUnited States · Sep 19, 2026

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

★★★★★InstafreshenerUnited States · Sep 19, 2026

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

★★★★★Prop Money Inc.United States · Sep 19, 2026

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

★★★★★DiamondrensuIndia · Sep 19, 2026

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

★★★★★The Silk ChamberIndia · Sep 19, 2026

So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good. UPDATE ----------------- After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it. My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.

★★★★★Linen and LettersUnited Kingdom · Sep 19, 2026

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

★★★★★Tino Car CareUnited Kingdom · Sep 19, 2026

Extremely useful! Highly I would highly recommend this.

★★★★★Modern NurseryUnited States · Sep 19, 2026

The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!

★★★★★BirkiiItaly · Sep 19, 2026

Nitesh handled my problem professionally and quickly, I recommend the app to everyone

Review locations

Top countries by review count
United States
1450.0%
United Kingdom
517.9%
Australia
27.1%
India
27.1%
Sweden
13.6%
Belgium
13.6%
Israel
13.6%
Italy
13.6%
Canada
13.6%