OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hulk Order Tracking & Upsell
Review summary
28 reviews on the listingLast 30 days
24 new reviews
▲ 0.2 vs. all-time
Recent reviews
20 most recentDoesn't work. Doesn't show up anything in the Front End. Something may be wrong with the CSS or JS.
free app, really can't knock it! We use it for customers who can't find their emails. very useful tool. www.annalise.co.uk
Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!
This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.
It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.
They always do their best. They helped me a lot and customer service answered the second day. Promptly :) Thanks
Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!
We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!
We were looking for a way to streamline looking up orders as we always get a ton of requests from our customers. A+ 5 Stars!
Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!
Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!
Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!
I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!
I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!
So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good. UPDATE ----------------- After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it. My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.
Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.
Extremely useful! Highly I would highly recommend this.
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
Nitesh handled my problem professionally and quickly, I recommend the app to everyone