Triom: Combine, Merge Orders
Review summary
75 reviews on the listingLast 30 days
61 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentSuper helpful app and very easy to use. Highly recommended if you want to save money on duplicate shipping for orders.
Been looking for an app like this one for ages!!! The support is Amazing and set up is top notch. Thanks!
5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.
This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!
I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.
This app has been amazing to save you postage! No more detect manually! Support has been great & responsive, highly recommend!
needed help on fixing the setting. we got a quick response. good customer service. thank you so much.
Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge
Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team ========= Previous Review In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.
This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.
Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)
Superb solution for merging orders for shipping purposes! One of the most requested feature from our customers! Absolutely fantastic, responsive, real time support from Vladimir totally sold this for us on two stores! Highly recommended.
We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!
We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3 Thank you very much!!!!!!!
This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.
the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime
Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.
So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.
So far so good! Also, great customer support AND they have a youtube page to learn about their products.