IssueDesk
by Fantasium MediaOrders - Other · #164 in category
Tracking since Jul 30, 2026
Listing content
Currently live on the App StoreName
IssueDesk
Subtitle
Track, manage, and resolve order issues in one place.
Introduction
Log and resolve order issues like damages, returns, and anything else directly in your admin panel.
Details
Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks.
When a problem comes in, create an issue in IssueDesk - it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync.
Pricing
7 plansfreeFree
- 10 open issues
- Email notifications
- Editable categories
monthly$9/mo
14-day free trial- 50 open issues
- Email notifications
- Editable categories
- CSV export
- 3 attachments/issue (100MB storage)
monthly$29/mo
14-day free trial- 200 open issues
- Email notifications
- Editable categories
- Custom status workflows
- 10 custom fields
- CSV export
- 10 attachments/issue (500MB storage)
monthly$79/mo
14-day free trial- Unlimited open issues
- Email notifications
- Editable categories
- Custom status workflows
- 25 custom fields
- CSV export
- 25 attachments/issue (2GB storage)
yearly$90/yr
14-day free trial- 50 open issues
- Email notifications
- Editable categories
- CSV export
- 3 attachments/issue (100MB storage)
yearly$290/yr
14-day free trial- 200 open issues
- Email notifications
- Editable categories
- Custom status workflows
- 10 custom fields
- CSV export
- 10 attachments/issue (500MB storage)
yearly$790/yr
14-day free trial- Unlimited open issues
- Email notifications
- Editable categories
- Custom status workflows
- 25 custom fields
- CSV export
- 25 attachments/issue (2GB storage)
Media
7 assets
Developer
Fantasium Media5.0 ★ across all apps3 apps published
