OrderSight Inventory Insights

Update: I’m happy to revise my original review. The developer took my feedback seriously and made the necessary changes. The app now works very well for our workflow and gives us exactly the inventory information we need when reviewing orders. I also appreciate how professionally the situation was handled. Thank you for listening to customer feedback and improving the app! ____________________________________________________________________ Unfortunately unusable for our workflow. The app displays the “Available” inventory quantity instead of the actual “On hand” quantity. As a result, an order can be shown as not fulfillable even though the item is physically in stock. This makes the app misleading and unreliable for order and backorder management. We contacted support and clearly explained the issue, but received no response at all – not even an acknowledgement. An inventory app showing the wrong inventory figure for our use case, combined with non-responsive support, is unfortunately of no value to us. We have therefore uninstalled the app.