Ongoing Subscriptions App

Initially I had problems setting up variants with the appropriate subscription. Adriana was extremely patient and helpful. Their tenacity in getting to the root of the problem and fixing it is very impressive. Thank you so much. Looking forward for our customers to use this very useful feature.

Awesome app! Helped me add subscriptions to my new site in a very simple way. No fuss and bells and whistles, it just did what I need it to do. Adriana was extremely helpful and basically helped me customize the app for my personal wishes. Couldn't have wished for a better experience, and that for a free app!! Highly recommend working with Repeat Kit!!

Really easy and free app! Great and patient customer service when setting up, too! I've tried so many of these apps and to find such a good one that is so easy to use and free was a godsend. I HIGHLY recommend this app if you need recurring orders:)

Adriana was extremely helpful and stayed on the line while I activated and greated our Wine Club Subscription. What great customer service and online support. Easy to use App! Great Work!

I thoroughly enjoyed using this app. Once you watch the get started video it is very easy to understand. The support intercom is also very well set up. Adriana responded quickly and was eager to help.

This app it's amazing! It was perfect for my needs of a basic subscription product. The customer support is one of the best I have ever encountered: quick, right, to the point, with even some tips of better wording the plans!

I used this app for my coffee subscriptions. It's so easy to set up and it included everything that I needed. Works wonderfully so far!

RepeatKit allows me to offer my customers a convenient delivery schedule coupled with a discount on my nutritional supplement store. Pricing as well as responsive customer support are great! Looking forward to some updates and added functionality soon. UPDATE: Unfortunately Shopify has removed my ability to use Shopify Payments because I'm selling fitness supplements. This makes the app non usable because they don't integrate with PayPal Payflow Pro. :( UPDATE 2: Adriana did a lot of leg work to find any way that I could still use their app. PayPal Express or Authorize dot net would work but unfortunately both are not really options for me right now. PayPal Express takes users away from my shop to PayPal which will affect conversion rate and Authorize dot net adds additional charges. Neither are exempt from Shopify's 1% tariff on using anything other than their gateway. If it was not my choice, Shopify should waive that fee. In any case, Adriana really tried to make it workable.

EVERY APP SHOULD BE THIS EASY!!! I don't take all caps lightly and that was a strategic use of my very little used cap lock key. Anyway, I was sucked in by the 5-stars Repeat Kit Subscriptions has and I was just really exploring the idea. I installed it and had a product set up with a subscriptions in less than 2 minutes. It's almost TOO (there it is again, all caps... who am I?) easy... Who am I kidding, too easy is a social construct created to keep us down man... I mean, why shouldn't something be this easy, why must we expect it to be hard, ya know? Anyway, where was I? The app is very easy to use and I even received a chat message to make sure I had everything I needed AND was congratulated on already having created a subscription... Guys, this is what quality app development and customer service looks like... TLDR: Stellar app, much easy, so wow...

I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!

We are fairly new to the Shopify world and Ongoing subscriptions made our lives a whole lot easier. The customer service was excellent. Adriana gave us the boost of confidence we needed to have a seamless experience in running our store. She was extremely knowledgable and helpful. She walked us through our set up and gave us advice on how to run subscriptions efficiently and gave us tips to benefit us in the future. The set up in itself was very easy. The app creators created a tutorial on how to navigate the back end and it made it simple for the end user. I highly recommend this app for subscriptions as we've gone through several different ones and settled with Ongoing in the end. The ongoing support set the bar high for other app creators!

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

I was looking for a subscription app and am glad that I found an Ongoing Subscription!! There were two times that I needed help after installing this app. Adriana helped so quickly *(in my case it was less than 15 minutes) and it was just awesome. I truly appreciate her quick response and she even fixed the issue immediately. Anyone is still reading reviews then I would say go ahead and add this app. You will be in safe hands :)

Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!

While my work with Ongoing is in its infancy, I have to say, working with this team has been a blessing. They understand what I'm asking and make adjustments according to our special needs with a super quick turnaround time. It's also just nice to connect with real people while handling this side of the business. Thanks Adriana+husband! Would highly recommend this app!

I cannot get over the level of customer service and help that Adriana and Ongoing provided. I had a glitch that I didn't know existed and she got it fixed and our website ready for subscriptions. She called and emailed and made getting us up and running a priority. I would give her 10 stars if I could!

Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!

GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks

Adriana was by far the most responsive on any app I've download for my Shopify store. She immediately called my store after I added Ongoing and walked me through the set up saving me A LOT of time. As a small business owner and wearing many hats I truly appreciated that. If you're considering a subscription app for your Shopify store. Don't hesitate. Ongoing is the place!

I am new to the app and needed some help with set up. The app's owners were easy to reach and helped me through every step. Even altering it a bit to fit my stores style. Great to work with.