OMNI Memberships & Loyalty CRM

We are a newcomer in Shopify and found a lot of difficulties when setting up the website, while OMNI supports us in the ways they could offer and helped us to inplement the loyalty system and customer page setup, which are effectively enhanced our website vibes and image to our new customers. The features and visual are great and impressive. I would recommend this app for all the stores.

Recommended for stores that want a different loyalty app, the user interface is clear and simple, and the technical support is responsive

Great loyalty app with exceptional support! OMNI Loyalty has made managing our online and POS in-store rewards program seamless. The platform offers fantastic flexibility with custom automation triggers, metadata collection, and Klaviyo integration. A special shoutout to Stuart and the support team—they are extremely responsive, knowledgeable, and always go above and beyond to help us configure custom workflows tailored to our business. Highly recommended!

The App is an wonderful ! With its user-friendly interface, multilingual support, and seamless integration with the My Account page, it provides VIP tiers and an excellent way to reward shoppers with points, redeem discounts and exclusive gifts. The inclusion of a cart widget and point display function in the navigation further enhances the overall user experience!!!

To be honest, this app has taken our business to a whole new leave. Perfect to help grow your business and engage your customers. They are constantly improving and adding new elements to better engage your customers. We offer special shipping rates for reward members, special discounts, and more. Very simple to work with and very innovated.

The team behind the app is truly dedicated, consistently sharing best practices and valuable insights with us. The team has built a custom feature for our customers to redeem coupons for redemption at trade retail chains (e.g. Mannings, Watsons, HKTV, SASA, Wellcome, ParknShop, etc) which literally count for thousands of touchpoints in Hong Kong! It is user friendly and supports multiple languages, e.g. Traditional Chinese & English.

The app has deep integration with Klaviyo which allow us to build loyalty flows & effectively driving customer reengagement. We can pamper customers by setting different earning ratio per promotion campaign & select different products or offers for customers to redeem with points. These aligns perfectly with the brand's objectives. It's a winning combination that enhances customer loyalty and delivers a seamless redemption experience.

With OMNI integration with our CRM system, we are able to drive real online & offline loyalty and reward customers with points per their purchase at every touchpoint. Customers can also redeem reward from online store and use at retail channels. A truly seamless top notch customer experience! Consultants are professional and supportive.

OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty. The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more. Highly recommend

OMNI has made managing our customer memberships so much easier. Setting up different membership levels and rewards was straightforward, and our customers love being able to earn and use points both online and in our physical store. The app works smoothly with Shopify and the POS system, so everything stays in sync. Whenever we had questions, the support team was quick and helpful. Overall, OMNI has helped us build stronger relationships with our customers and increase repeat business. Highly recommended!

Setting up our loyalty program with this application was incredibly easy! The user interface is intuitive, allowing us to quickly create custom rewards and tailor the program to our business needs. Highly recommend for anyone looking for a hassle-free way to launch and manage a loyalty program!

Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!

The POS function of the loyalty app is outstanding. It offers a comprehensive view of customer profiles, including their tier progress and earned points. What sets it apart is the ability to easily redeem products directly at POS. This feature enhances the convenience for both customers and our business, making the redemption process seamless and efficient at all sales channels.

We couldn’t be happier with Wave Commerce’s OMNI loyalty app. It was super easy to set up, and it works perfectly with Shopify POS. Rewarding our customers at checkout is smooth and simple. The Wave Commerce team was incredibly supportive, guiding us through the process, and the app has already made a big difference in customer engagement. Highly recommend it to any new Shopify store owner

A great app for Shopify merchants looking to boost customer loyalty and increase sales. The program offers a thorough catalog of features such as VIP tiers, special point-earning campaigns, and a range of rewards for shopper redemption. There's also a deep integration with Klaviyo, which allows you to send personalized messages to shoppers when they register, earn points, upgrade to a new tier and more!

We have been impressed with the response time and the effort made to help us through teething problems. We like to see the way the app is evolving to meet the needs of customers. Thank you.

I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next. Also integrated with Shopify POS, making O2O very seamless.

I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills are truly impressive. Highly recommended!

One of its standout features is the seamless integration with POS, allowing merchants to access the customer's full profile, including their tier progress, earned points, and redemption history. This comprehensive view empowers businesses to provide personalized experiences and rewards. Additionally, the team behind OMNI is highly responsive and proactive, promptly informing us about regular updates and improvements. With OMNI, merchants can efficiently manage their loyalty program and deliver exceptional customer experiences. It's a reliable and user-friendly solution that truly sets businesses up for success.

The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty. The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.