SASO

Synctrack AI Order Tracking

by Trakow✓ Built for ShopifyOrder tracking · #9 in category
Tracking since Dec 3, 2025

Review summary

95 reviews on the listing
4.8★
5 ★
8994%
4 ★
11%
3 ★
22%
2 ★
11%
1 ★
22%

Last 30 days

4.8★

91 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★LyonellaUnited Kingdom · Oct 13, 2026

The mcp connection is really bad. Never seems to work somehow

★★★★★NaturcontactUnited Kingdom · Sep 30, 2026

Great app and support is superb. We can recommend it, better in our experience than Parcelwill. They also have an upsell module and it's highly customisable. Thanks.

★★★★★Splashy PupUnited States · Sep 25, 2026

Very helpful, and quick to respond.

★★★★★Julianna BeautyUnited States · Sep 19, 2026

Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!

★★★★★Happy WagonIndia · Sep 19, 2026

This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3

★★★★★Annette von Qinao®Germany · Sep 19, 2026

The App serves everything you need! And this for free! But not enough they also provide outstanding support. 5/5 i recommend!

★★★★★EchoineHong Kong SAR · Sep 19, 2026

The Omega app is amazing. It is very useful, helps my business a lot! I enjoy using it a lot! It's so awesome!

★★★★★AerosphereSouth Africa · Sep 19, 2026

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

★★★★★Wander Prints™Vietnam · Sep 19, 2026

Amazing App, good support very fast. Sản phẩm tốt, giá cả hợp lý, phản hồi nhanh nhiệt tình, có Support nói được tiếng Việt

★★★★★T'EYESAustralia · Sep 19, 2026

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

★★★★★VNDS KicksFrance · Sep 19, 2026

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

★★★★★PARD TechnologyChina · Sep 19, 2026

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

★★★★★ZYANNAIndia · Sep 19, 2026

Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks

★★★★★Lulu BabeAustralia · Sep 19, 2026

Unfortunately the app does not integrate with Australia Post, so the tracking does not update to show delivery information etc (not sure if this is a temporary or permanent issue, but seeing as 100% of my deliveries are to Australia it doesn't make sense for me to use the app). Also some other issues (e.g. "unsupported carrier" message). Support were fairly helpful, but too many issues for me to persevere.

★★★★★Alpine Ridge OutfittersUnited States · Sep 19, 2026

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

★★★★★Super Kitty CatsSingapore · Sep 19, 2026

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

★★★★★Woodland CraftsUnited States · Sep 19, 2026

Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.

★★★★★TulipStuffUnited States · Sep 19, 2026

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

★★★★★Reyrr AthleticsSweden · Sep 19, 2026

Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!

★★★★★DBPOWERUnited States · Sep 19, 2026

Trying to use this app, will review it later! Trying to use this app, will review it later! Trying to use this app, will review it later!

Review locations

Top countries by review count
United States
3739.4%
United Kingdom
1010.6%
Canada
88.5%
India
88.5%
Australia
55.3%
Germany
55.3%
China
44.3%
Vietnam
44.3%
Hong Kong SAR
33.2%
Sweden
11.1%