I am building my Marketplace with Webkull and The technical support is efficient and clear. Thank you guys
Webkul MultiVendor Marketplace
Review summary
363 reviews on the listingLast 30 days
63 new reviews
▼ 0.7 vs. all-time
Recent reviews
20 most recentWe have been using the app to support our Shopify marketplace operations, and it has been a great addition to our business. We primarily use the seller management, product management, and order management features, which have helped us keep our marketplace organized and easier to manage. The app has helped streamline our day-to-day marketplace operations and gives us a better way to manage multiple sellers and their products within Shopify. Whenever we have had questions or needed assistance, the support team has been responsive and helpful in working through our needs. Overall, we have had a positive experience and would recommend the app to other Shopify merchants looking to build or manage a multi-vendor marketplace.
Great app with useful features for managing a multivendor marketplace. It offers a wide range of functionalities that make it easier to manage sellers, products, and orders. A good solution for anyone looking to build a multivendor store on Shopify.
Webkul's MultiVendor Marketplace app is a great solution for managing a multi-vendor store on Shopify. It offers useful features for seller registration, product management, order fulfillment, commission management, and seller payouts. The app provides flexibility to manage multiple sellers from a single storefront, making marketplace operations easier and more organized. The seller dashboard is helpful, and the available features make it easier for sellers to manage their products and orders independently. Overall, it is a feature-rich solution for businesses looking to build and manage a multi-vendor marketplace on Shopify. Highly recommended!
I HAVE REQUESTED STEP BY STEP INSTRUCTIONS FOR MY QUESTIONS WHICH I REALLY APPRECIATE. AMANDEEP WAS VERY HELPFUL AND PATIENT WITH ME. AND I THANK WEBKUL FOR THEIR HELP.
I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)
We’ve been using the app to run our multi-vendor marketplace and it’s been a great fit for what we need. It gives us the tools to manage our sellers, products and orders all in one place, and we’ve been able to adapt the platform as our marketplace continues to grow. The support team has also been very helpful whenever we’ve had questions or needed assistance with a feature. They’re responsive and willing to work through issues with us. Overall, we’ve had a really positive experience and would recommend the app to other Shopify merchants looking to build and manage a multi-vendor marketplace.
We have been using the Multivendor Marketplace app and are really happy with its overall features and functionality. The app provides a smooth way to manage multiple sellers, products, and orders from one place. We especially found the Seller Membership feature useful for managing seller plans, while the Stripe integration helps with automatic payments and seller payouts. The Split Cart functionality is also very useful for handling products from multiple sellers in the same order. Overall, the app offers a good set of features for managing a multivendor marketplace, and the support team has also been helpful whenever we needed assistance.
Great service and work perfectly
I added the app thinking I might give it a try but struggled with it and thought I cancelled out before the free trial ended. I got billed. I contacted Shopify, had to do backflips to prove to them I was the owner of the account, then got punted to the app admin who denied request for refund. Hardest $10 I ever never intended to spend. Sucky McSuck Face Customer Service.
I love this app!!! its amazing just what I was looking for thank you soo much!!! it truly is an app worth taking into account! :)
My experience with the team and the app is great so far. All my queries have been solved instantly.
This app lacks several features that are really important for a successful marketplace to have. We tried requesting for adding the feature that we need but for just one feature we were asked to pay over $500 to develop it. Unfortunately, we will have to find another route.
This app is fantastic. The seller portal they provide is impressive to all my sellers and their customer service are very accommodating! I could not ask for a better app to build my site around!
We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back ----- Part 2: Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late. Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true. We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.
Products inventory update is not synching with shopify automatically and we need to do it product by product. We've been calling this out to their support, no radical solution provided. This is diminishing our credibility with both customers and vendors.
After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you
Avoid this app at all cost! Among the MANY ISSUES and the CONSTANT ERRORS with this app, the one thing that is completely unacceptable is that there have been numerous times when customers were not able to checkout any items from my website because products were somehow not synchronizing with this app (although everything was uploaded correctly on my end). I have contacted them many times with regards to this issue but customer service only replies the next day, within a few hours, and do not reply on weekends (which means that in the meantime, your products cannot be purchased at all). They had to fix this internal issue on many occasions but has never been apologetic and has caused me to lose sales. UPDATE: With regards to their reply, I have used my personal email/Skype and have spoken to several people from their team, e.g. Neha, Nitika Srivastava, Tapesh, Pratik Kumar. It is certainly NOT TRUE that their "average response time is generally very fast, even on weekends.". I have DELETED this app as it has caused too many problems.
We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app..... Still waiting for their reply... Please note: These comments are not trying to defame or let the team down, but sharing the pain we are going through it... Thanks