Multi‑Store Sync Power

This app has been a lifesaver for inventory tracking. It makes the world of a difference to only manage inventory in one location. Great communication and assistance from the whole team.

See Updates below: Original Review: The app is great, all the features are very nice but lacks on what it should do best. Found multiple issues during syncs including using their fail safes. Creating an order on one store and deleting an order with the exact same items on another .. Causes inventory issues. Recommend the use of a better algorithm. Recommend providing Master slave store configuration (one way syncing). Love what you did with the prices, but give us more options for us who work the prices from the cost.. Say allow selecting the cost as the basis for the Price (cost-plus) Update 1: Upgraded to 4 star from their great support. Once a solution is found will update Update 2: After giving the team the details and ways to replicate the issue. The team took action and updated their app and fixed the remainder issues. We are really satisfied with the App and their amazing support. Thank you! Updated to 5-stars

App goes down erratically and causes issues with our inventory sync. If you are high SKU and high traffic store then even a 30 mins of app downtime can cause a havoc with inventory. Our store sync was down for more than 6 hours. In this day and age an essential service being down for 6 hours is a joke. Developer team is in Australia with no contact number listed or support allocated for customers in European time zones. No references for the company egnition or developers working at egnition found on LinkedIn, twitter or github. Makes us wonder if our store is in safe hands. Irresponsible? OR secretive? Stay away from the app if you are heavily reliant on store sync in (near) real time.

Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(

This the app hoping it would help connect my inventory between stores. My store started deleting inventory on its own. Contacted shopify support and they told me it was an issue with multi store. Multi store ended up erasing my inventory data and changing my SKU numbers, causing the store to suddenly have zero inventory in SKUs. Not sure how extensive the damage is, but we've deleted the APP and now have to go in and do a full inventory count. maybe this app is a good solution, but changing my SKU numbers and inventory count is not something i can deal with right now.

We tried hard to set up this app but it did not work. All our products have been set offline over and over again and it is just frustrating. The support team was also not a help. We do not recommend this app.

Its alright but it sometimes has some really critical issues which isnt great when it syncs with all of the stores.

GREAT APP LOT OF CHOICES AND SETTING -TOO MUCH CONFUSION AND DELAYS AND DOES NOT WORK QUICKLY DELETED AFTER 3 DAYS CAN NOT SEE ANY PRODUCTS SYNCED EVEN THOUGH IT SASY ALL DONE.

It serve its function. somehow, I wish they can provide only sync inclusion list that I can choose what product type, or collections or specific tags to sync, not current exclusion list, the exclusion list is difficult to use, you can only exclude specific product tags, major product creation workflow is product tags come after product creation, by that means this app already sync the product to secondary store before you add the product tags.

This app erroneously put hundreds of items out of stock in my main store, when trying to sync stock levels from main store to a connected store. I had a backup but still took a long time to rectify because of orders placed in the downtime.

Hi. We have more than 700 products so your app define the Gold offer. But we don't want to sync all our product but just a few (max 25) for the moment. More in the future. How I can do that please without paying 10,99$ ?

Buena aplicación, lamentablemente para pasar colecciones es de 1 a 1 y eso complica muchísimo trabajo, sobre todo para las tiendas con muchas colecciones, solo por eso considero que no es muy buena

Does not work, stock has been completely messed up. Do not use. If this company can fix the app then it will be a good app. Also got spammed constantly for 'stock synched'.

We used this app for around two years, it was always a bit glitchy and a bit slow but it generally worked. 2 weeks ago our products stopped syncing to our destination store (even though the dialogue box showed that the sync was successful). I contacted support and was met with an incredibly condescending response that we must have changed the settings (we didn't). 6 frustrating emails later, the development team conceded that they had indeed updated the software (without any notification), and the app would no longer work for us. Average product, terrible service, we've moved on.

One of the absolute worst apps we have tried (and we have had it for 1 year time to give them room to improve that is not working). Do not download this app- choose Tipo instead which works like a charm. This app will give you soooo much problems and have made us loose so much money on constant glitches and also constant errors in sync. The service team will once in a while tell you they are aware about the issues and then they are never fixed. Our bottom line was when they now said they know about a very severe sync issue that cause us finanical losses every day but said "we will fix it by sept 8th....". At the date of Sept 1.... Their lack of respect is abnourmous.

After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business. No update / investment since a long time, some functions still not working. Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels

Since Days the Multi‑Store Sync Power App responds with a Server Error 500! It seams no one is checking the infrastructure availiability No online Support available. No functional update since Shopify have changed their setup.

Your app interface is SO unclear !!

I am writing this review immediately after uninstalling this app. Despite following the setup guides precisely and setting my main Shopify store as the primary inventory source, the 'Multi-Store Sync Power' app instantly and inexplicably set my entire inventory quantity to zero (0) across all products and variants in my primary shop. This was a catastrophic failure. It took me over 3 hours of manual effort to check the Inventory Adjustment History for every product and restore the stock levels. This operational loss, combined with the lost sales that occurred while my store incorrectly showed zero stock, cost my business thousands of dollars. An app designed to simplify inventory management should never be capable of such widespread, destructive data loss on the primary source store. I strongly caution all merchants: Do not use this app until the developer can definitively guarantee this fundamental and financially damaging bug is resolved. It is a risk not worth taking

Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly