Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!
Moose AI Chatbot & Live Chat
Review summary
483 reviews on the listingLast 30 days
253 new reviews
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Recent reviews
20 most recentI run a startup and this app is a perfect fit for me. Very quick and helpful assistance from the team. I wanted to make a change to the Chat Widget and Kelly explained to me how to apply it in a very clear and simple way, the matter was solved in a couple of minutes
Great app so far! Ame was super helpful and kind in reply to my questions.
Live chat is a feature I can't live without, I don't know how many sales this app has saved me in the little time I've used it. I'm looking forward to using it for years to come, even when the eventual price change comes it will be worth its weight in gold.
EXCELLENT APP. I GOT ASSISTANCE FROM MABEL, WHO HELPED ME SET IT UP FOR MY STORE.
Thanks Ann to help me for my problem about the chatbot <3
Thomas right on hand in minutes to help out with my onboarding queries. Ensured my quick and easy finishing of the process. Highly recommend!
We installed this app on two of our separate Shopify stores, but much to our surprise each store ended up with differing versions of the app. With Paige's clear understanding of the issue and persistence, she ensured both stores used the same version for styling & functionality continuity. We were very happy with Paige's support." Thank you!
This app is simply phenomenal. Haven't encountered any bugs. The interface is very efficient and user friendly. The support team is also very friendly and quick to answer any questions that you may have. I will recommend this app to anyone 100%.
This app is easy to use and the service is great. recommend!
This app is really easy to use and has a ton of features. The support has also been extremely helpful.
A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.
Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.
Excellent experience, they helped with a custom contact us page and few other things. Customer support is top notch. I will keep posted as i make this my main customer service ticket support platform.
Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!
This helpdesk app has a clean and simple interface. It feels quick to use and has a nice flow when opening and replying to tickets. This app is very helpful for my business. I recommend it!
Amazing app with a proper support! highly recommended as not only it's free but much better than some other paid app
Fast customer service. They do their best to resolve custom requests.
Moosedesk is a great upcoming app to work with our Shopify store. We have been working with them for several months now. Many helpdesk apps are so convoluted that they become expensive and difficult to use for the everyday person without internal IT. While we have had a few bumps along the way, the support has been stellar. I am excited about the upcoming features they plan to roll out. Moosedesk has helped us keep in touch with our customers and resolve their concerns. This is crucial to us in having happy customers.
Very beautiful App with great, kind and patience Customer Service that is truly open to listen the user, I really appreciated that! (I have received support immediately, please continue in this way!) I installed the App few days ago and still learning using that, I like a lot the simple and intuitive dashboard which to me is very clean, knowing instantaneously where to click. I am thrilled to see what MooseDesk is planning for the future!