Monk Free Gift with Purchase
Review summary
600 reviews on the listingLast 30 days
33 new reviews
▼ 1.3 vs. all-time
Recent reviews
20 most recentGreat service. Available 24/7 (feels like it) and help you within minutes!
It's a great app with a great mix of features! The support team is always there to help you and does everything they can to solve your problem.
Monk has been very user friendly and has an awesome support team! Quick response and fix! Provided straight forward instructions with screenshots
Faizan was a huge help in promptly helping me solve any issues i came across. this app has been great for our store.
We really love the app and truly appreciate the amazing people behind it who are helping us improve our sales. Thank you so much, Faizan, for all your help, guidance, and continuous support. We really appreciate it!
Works great and customer support was super helpful
The monk team is always super responsive and quick to help resolve any issues. The app itself is intuitive and customizable.
We are using this app to encourage customers to add additional products to their car during checkout. The app looks great and it is very simple to set up. We had to reach out to support because our theme was blocking it, and they responded right away and fixed everything.
works well and is free
amazing app , best support
Easy to install; responsive team; great way to boost average cart value and already increasing sales. 5 stars and highly recommended.
The functionality to cross-sell products via pop-up has worked amazingly for us. The app has helped increase the visibility of products in a very mobile-friendly manner. The support team is super responsive and customized it for us very quickly.
Why can't they make a normal gift app. Please note that promo codes for discounts will no longer work in your store... You can add only one gift.
App is seriously glitchy. Installed and tested a few different offer types. Had problems with product variant selector not updating on my offer products, products were erratically appearing and disappearing when they shouldn't have based on conditions set in the app. The final straw was after trying to remove or update offer products and quantities in the cart, the cart threw an error and went blank. After testing three different types of offers and having multiple different issues with each, I decided to disable. Not risking plummeting my conversions just to test on on live traffic. I'm giving it a 2 star review because I like the idea, execution just not great. I'm pretty bummed as I did quite a bit of research on apps and saw the good reviews on this. If they can show me solutions or show me that I'm missing something (highly unlikely), I might be willing to try again. Moving on for now. Update 1/19/2023: I just lowered my rating to 1 star. I gave this app the benefit of the doubt after their team told me they had fixed some issues and to retry the app. Everything seemed like it would work, so I made the cart upsell feature live. I watched over the next two days as my normal sales pattern was completely thrown off and sales volume literally cut in half. I've been doing this long enough to know there was some kind of tech issue. I couldn't pinpoint exactly what was happening but finally found that after adding an upsell to cart and clicked checkout...ERROR! THIS APP COMPLETELY KILLED MY CHECKOUT PAGE. The only reason this debacle didn't go any longer was because my support team reported to me that they could not complete manual orders in the backend. When creating a draft it would not allow them to proceed to enter CC details. I absolutely loved the idea of this app and how many things it was purported to do. WISHFUL THINKING!!! DO NOT INSTALL THIS APP! Unless you like solving technical issues and losing sales. Piece of junk implementation.