Last 30 days
265 new reviews
▼ 0.1 vs. all-time
Customer service is exceptional. I had some issues with the app, the response was immediate, both Brett and Jakin sent very clear instructions and even did some of the work themselves. Also this menu is ADA compliant which is important. I highly recommend this app.
excelente !!
Their customer service cannot be bothered to answer numerous support tickets, I have never experienced such poor customer service.
Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.
Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer
Problematical. Didnt show clean. Support was there but insufficient, they showed me how to change font sizes in code but, nothing changed. Other problems also. Not recommended. Sorry guys.
Tried a few other mega menu apps and this one has been the best for us. Really intuitive UI and some great menu templates to choose from.
The support team is quick, kind, and incredibly helpful! Made customizing our site menu very simple, and greatly improved the design in just a few minutes! Thanks, Meteor!
This is the only mega menu app on Shopify that could do what we needed it to do. I had tested the other mega-menu apps, and they're customer support doesn't compare to Meteor, and I'm having much better luck with this app than the other ones. If I'm confused about how something works, or if I need a special customization, their support team is quick to help.
I'm not really a person for leaving reviews, but Kyle and his team went out of their way to make sure this app worked with my heavily custom theme. Customer service and the app are both second to none!
Very Good Customer Service, Thanks to Kyle, Customizable APP, you leave your queries to the developer they will provide a good assistant and suggestions, what will be good for your website.