Magical Surcharge + Extra Fees

This app is a game changer. I am able to collect Credit Card fees right at checkout. Customer service is top notch. Jeff has been my go to anytime I have a question or want to tweak something on my Shopify page. He is by far the BEST! He responds right away, and goes above and beyond to make sure I am satisfied. I would highly recommend this app and a huge shout out to Jeff. He is amazing!

I'm using Magical Fees to automatically calculate and add the new US tariff fee on to US only orders at checkout. I had an issue with set up (completely user error!) and Jeff from support helped me fix it and came up with an even better solution within my current plan. Really happy with the app and support, and already starting receiving US orders again using it! I was previously contacting each customer individually and charging the tariff which was super time consuming. The tariff fee now shows up as a separate line item with its own fulfilment button which means it can be removed on my integrated Royal Mail account easily too.

Great product, easy to use.

Jeff has been a treasure when it comes to customer support. I installed the app, I ran into a bump or two because my site is customized rather than the generic templates, Jeff logged in and fixed it. Afterwards, as I was cleaning up my catalog, I deleted something accidentally and the fees stopped working. Jeff again to the rescue, corrected my error and I've not touched anything concerning the app since then and have had 0 problems. We use the app on draft orders, online orders, and our POS. They all work fluidly. Did I mention Jeff had the problem corrected in less than a hour. I actually don't like writing reviews, but for all they did for me I wanted to honor their request for feedback and applaud them.

Really easy to set up and start using!

Thanks for the help with the tariffs, it's been very smooth!

nobody respond for a week.. and the location fee setting sometime will disappear.

App works as intended to add Keg and case deposits to our Wholesale site. Dev Support was quick! Very helpful!

You have to get the growth plan in order for it to work. When you are adding transaction fees the customer gets to delete them. When the customer adds more items the transaction fees do not get updated accordingly.

This app DOES NOT WORK!!! Have spent countless hours and lost sooooo much revenue due to glitches and waiting for the support team overseas to actually get back to me, they acknowledged the ongoing issues and supposedly gave me 2 months credit for the subscription but I have continued to be charged at regular intervals for an app that doesn't even work!!! DON'T BOTHER WASTING YOUR TIME AND MONEY

John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!

I use this app to add tariff costs for my US customers. It's easy to use, set up and maintain through all the constant US tariff changes. Anytime I have a question or need help I get an actual person for support (no chatbot!) and they're always very quick to answer and to fix any issues, or help make modification to better fit my shop. Would definitely recommend this app!

Magical Fees is the only fee app that allows you to apply a fee based on a specific or individual state/province situation. All the other apps we tested only allow "Location" (the entire country) which is a major limitation. The solution Magical Fees applies during the Cart to Checkout process is very smart and not a hassle. Very easy app to setup and the support was great.

The app is great but the support is amazing. We've had issues here and there but they are quick to look into it and make fixes when necessary. We use the app to apply fees for select products that ship to a specific state, so it's highly customizable.

Stephen and his team did a wonderful job assisting us with automatic fees for Shopify POS. The app works exactly as expected and is very reliable. So if you need an app for adding either manual or automatic fees on POS, this is the best one.

It does what is described, there are some limitations but thats a shopify thing and not theirs. They are fairly quick to respond and explain what they can and cannot do which is greatly appreciated when Shopify support has fell so far.

Amazing app for automatic fees. We could not find a good app for POS fees. This one does it all! Easy to use, great interface for us and customers. I needed one change and couldn't figure it out - customer service was fast and amazing - made it all work for me in a matter of minutes. Highly suggest for anyone looking for a fee app! We need unique fees per province in Canada and it even handles that :)

Fast prompt help with getting everything set up would highly recommend

I'm using the app to charge an extra packaging fee (for refrigerated products) and it does exactly what I expect it to do. When I got stuck, customer support replied to my email almost instantly and helped me finishing setting it up. Highly recommended!