SASO

lookfor: Scalable CX Platform

by lookfor, Inc.Helpdesk · #35 in category
Tracking since Dec 3, 2025

Review summary

32 reviews on the listing
4.9★
5 ★
3094%
4 ★
26%
3 ★
00%
2 ★
00%
1 ★
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Last 30 days

4.9★

12 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★healthcare nt sickcareIndia · Oct 6, 2026

Onboarding lookfor AI was frictionless - the prompt setup reflected thoughtful product design for easy deployability. Within minutes, Claude seamlessly integrated across touchpoints on my health platform. As my telehealth portal prioritizes scale through personalized support, lookfor AI promises robust hybrid capabilities - independently managing simple requests while referring complex cases to our experts. This optimizes operations and care quality. Given the straightforward integration powered by impressive technological capabilities, I foresee continued usage generating tangible returns across conversion funnels. My patient community deserves future-ready engagement, which lookfor's conversational AI aptly provides through a perfect blend of efficiency and empathy.

★★★★★Acero PadelSweden · Oct 6, 2026

I have tested several "AI sales assistant apps" but none have met my requirements like lookfor. The ability to understand our industry and the customer much better compared to other options, and the team behind lookfor is super responsive to feedback. I can highly recommend the app.

★★★★★Nona CoffeeTürkiye · Oct 6, 2026

I highly recommend this app. The onboarding process is easy, and the support team carefully listens to my needs. I've had a positive experience after using it for a week.

★★★★★EgefloraTürkiye · Oct 6, 2026

We have been using it on our e-commerce site for a while, making our work much easier. Customers can quickly find answers to their questions, and we can also analyze the incoming inquiries.

★★★★★Arzum UKUnited Kingdom · Oct 6, 2026

Amazing product that enhances our customer experience. Great support staff that were helpful at every stage of the onboarding process.

★★★★★Lifestyle Travel TradingAustralia · Oct 6, 2026

I was recently approached by Ebrar by email. He advised that his App could help me much more than a competitor App I am using and at a better price. I had a 30 minute chat followed by a 30 minute onboarding chat. I am blown away by Ebar's knowledge and professionalism for a young man. He listened and advised how he could help me grow, how he was keen to make his App truly the best. He showed me a level of interest and input that will put Lookfor at the top. I love the fact that each level offers everything. Just as you grow your business the cost increases. I am so disappointed with many others where you find the basic level is so limited. I am so happy that they found me and reached out. I am super confident that we will build a very good working relationship that will benefit both our businesses.

★★★★★Khéla the LabelTürkiye · Oct 6, 2026

It’s an easy-to-use and effective app. It quickly provides accurate answers to customers' questions and enhances the site experience. I would also like to thank Ebrar for both the setup process and the way he explained the app.

★★★★★JordiLight Inc.United States · Oct 6, 2026

We’ve been using Lookfor AI Chatbot & Live Chat on our website, and it has completely transformed the way we handle customer interactions. The AI chatbot is incredibly intuitive, handling customer queries efficiently and helping users find the perfect product fit with ease. What stands out the most is the seamless integration and smart automation—it not only saves our team valuable time but also ensures customers get instant, accurate responses 24/7. The live chat feature is just as impressive, allowing us to step in when needed for more personalized support. Since implementing Lookfor AI, we’ve seen a notable increase in customer satisfaction and conversions. Users appreciate the quick responses and tailored recommendations, and we’ve been able to streamline our support operations significantly. If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot and live chat solution, Lookfor AI is definitely worth considering. Highly recommended!

★★★★★Young Farts RV PartsCanada · Oct 6, 2026

It is a little inconvenient that the contact us button overlaps the button to open and close the customer info side bar, so now I am not able to open it. I would suggest putting the contact us button in the settings side bar. The app and product itself is very impressive. It is clear AI is coming a long way

★★★★★Animal EssentialsUnited States · Oct 6, 2026

The team was incredibly helpful in getting our chatbot set up, trained, and running smoothly. Every time we've needed support or had questions, they've responded promptly and solved our issues. I highly recommend this product, it's excellent, especially considering the price.

★★★★★NATPATUnited States · Oct 6, 2026

A Genuine Game Changer! Lookfor is one of those rare products that instantly feels like the future. From the moment we installed it, the onboarding was unbelievably fast - we were up and running with takign over email ticket support within days - and there were a bunch of integrations and rules we wanted to be included. The team behind it is impressive: responsive, proactive, and genuinely invested. Every message, every suggestion, gets met with thoughtful action and quick turnaround that goes beyond what we thought was going to be a solution. It’s rare to see that kind of partnership from a tech provider. Within two weeks, the system was handling close to 90% of our support tickets - not just simple queries, but complex, context-heavy ones too. Average resolution times dropped from hours (sometimes overnight) to just a few minutes, and accuracy actually improved. The AI understands tone, nuance, and history better than expected, and our customers are noticing. At first, the price gave me pause, but that hesitation disappeared quickly. The time savings alone made it worthwhile, but it’s gone far beyond that; we’re seeing measurable boosts in retention, saved sales, and even upsells driven directly through conversations. If you check our Trustpilot reviews from October 2025, you’ll see multiple unprompted mentions about how amazing our support is. What’s wild is that in most (if not all) cases, those glowing reviews are talking about Lookfor.ai, not a human. That’s the level it’s operating at. This isn’t just automation; it’s augmentation. It doesn’t replace your team, it makes them faster, smarter, and more focused. For us, this has completely redefined what “customer support” looks like. I have no doubt that shopping and support experiences for consumers buying DTC is going to get better and better with this sort of technology becoming available. I hate most vendor's AI support bots because it seems to deliver canned responses to me (or version of them) - this mimics really considered and investigated solutions and I can see the joy our customers are getting from interactions.

★★★★★www.lazikatea.comUnited States · Oct 6, 2026

We started to use lookfor’s multi-agent setup about a month ago. We built three agents - Orders Agent, Operational agent, and Sales Agent - and setup was straightforward (define triggers/guardrails, connect Shopify + email). Since then it’s been handling ~80% of repetitive tickets like WISMO, address fixes, and simple cancellations via the Orders/Operational agents, while the Sales Agent drives product recommendations and seize upsell opportunities. Handoff to our team on complex cases are also clean. Being able to create our own agents for new workflows has been the biggest win in my opinion. Support was responsive (they resolved one instruction nuance the same hour). Overall, it's a solid product.

★★★★★shopi go ARTTürkiye · Sep 5, 2026

Love how it connects with customers in real time! The team listens to feedback and makes improvements quickly.

★★★★★ZüberTürkiye · Sep 5, 2026

Good application. Gives a quick and smart responses.

★★★★★OpenELAB Technology Ltd.Germany · Aug 23, 2026

So far the best AI Chatbot app I have found. The chat experience is very smooth, as it could carefully recommend products to customers, in the tone and ways that we want. We saved a lot of effort in pre-sales customer support with this Lookfor and make it more humane.

★★★★★USAcompuA+ CorpUnited States · Aug 23, 2026

Great app! Customer service is special, they even setup the app for me with optimized prompts since well I am not an expert!

★★★★★Salt of the EarthUnited States · Aug 23, 2026

excellent product and service, would highly recommend.

★★★★★ArconizUnited States · Aug 23, 2026

lookfor AI that easily handles all search requests AI and is affordable. It performs really well and helps our customer to find their needs easily. The integration was also smooth and fast; their support team helped me to solve my technical issues.

★★★★★Bruno SocietyTürkiye · Aug 23, 2026

Lookfor AI Shopping Assistant is a well-designed and thoughtfully developed AI tool that can significantly boost your sales in a short period. It provides seamless access to real-time customer insights, automates responses to inquiries, and enhances the shopping experience by offering personalized recommendations. With its intuitive interface and powerful capabilities, Lookfor AI helps businesses optimize conversions and improve customer satisfaction effortlessly. Ebrar and his team provided seamless assistance with the setup, making the process effortless. We are highly satisfied with the dashboard and believe this tool will become one of the most valuable AI solutions in the Shopify ecosystem.

★★★★★VertharaUnited Kingdom · Aug 23, 2026

Lookfor is a game-changer for Shopify stores, helping you boost sales, engage customers, and simplify support. It increases sales by chatting with customers at just the right time. The AI messaging and support feature is one of the best tools you'll ever use!

Review locations

Top countries by review count
United States
1134.4%
Türkiye
825.0%
Canada
39.4%
United Kingdom
26.3%
Hong Kong SAR
26.3%
Austria
13.1%
France
13.1%
Sweden
13.1%
Germany
13.1%
India
13.1%