I have been trying suspend this subscription due to the Coronavirus but there is no way to do that through the app plus the only way to contact them is through email, which they do not answer!!!!
MOD: Lookbook
Review summary
32 reviews on the listingLast 30 days
3 new reviews
▼ 3.4 vs. all-time
Recent reviews
20 most recentcan't line up the images to the center of the page
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Easy to setup, no coding required. I tried different apps to feature lookbooks on our men fashion website and this was definitely the winner.
Très satisfaite de l'application Simple d'utilisation
Great app, displays the lookbooks perfectly! Also a great team that supports you every time you have a question/issue. Thanks!
Highly recommend! The Mod Media team are great to work with and go beyond to find design solutions to fit your requests
Customer Service is amazing and that's what really counts, this app is amazing can't wait to see the results in more sales. Finally a Lookbook that is more than just images.
The app functions well, the team is very helpful in fixing any minor issues that comes up. Will reach out again if anything breaks.
Really easy to use app and implement on our website. Also such a helpful team, really quick to respond to any questions I had and helped with extra items we wanted. Would definitely recommend.
Vey cool app with great support! I excited to see how customers respond.
Mod Media's Lookbook app has provided us with the solution that we needed to really showcase our collection campaigns. The link throughs to the products page are excellent tools to support our online store and provide visitors to the website with a multi-layered experience that online shoppers look for. It is easy to use, well supported and a key part of our online strategy. Thank you to the Mod Media team for this great app! Bird and Knoll
Beautiful app took 5 minutes to install and get working, but where the app really stand out is the excellent customer support. Needed some assistance with custom coding they went over and above to make it even better than I thought. I would give them 6 stars if I could.
We were looking for a good way to show off our wide range of photography and LookBook is perfect for doing just that. It couldn't be easier to use and provides a very high quality result. Good customer service too- we wanted to customise our lookbook to fit in with the rest of our website and nothing was too much trouble. 5 stars!
The app itself is great, easy to use and works perfectly the way we want it to. Installed in under a minute ;) Mod Media are also great with their support, answers our questions every time and goes extra mile for customization.
A NOTE OF CAUTION: We've been using Lookbook since April and while it is seemingly easy to use, be wary of SERIOUS bugs and developer issues. We were hoping that by now many of these bugs would've been fixed as there aren't many options for Lookbook apps, but they are still ongoing and the support team is zero help. We have gotten multiple customer complaints about the functionality of the app, lost sales and wasted huge amounts of time trying to work with team members ****** and ****** to get these things sorted. Be aware that the team is out of Australia and they WILL NOT make an effort to work with you outside their very limited hours. ***If you are trying to use this app in the UNITED STATES: for some reason there are many more issues that their team is unable to see or fix. We had to send them videos of it happening and even still they don't know what to do. While it's a nice app in theory, it's still in the early stages of development and definitely NOT worth $29/month. Just make sure you test absolutely everything before making public to your customers (and have your own IT team available to help when things go wrong).
super quick and awesome support!
I love this app! You can create a professional catalog quickly and it is very easy to use. On top they have the best customer service. They actually contacted me within seconds and fixed a problem that wasn't even related to their app.
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
The app itself is great, easy to use and works perfectly the way I want it to. Mod Media is also great with their support, answers my questions every time and goes extra mile for customization.