Login as Customer: Support

waste of time, switching to customer account , then is logs you out. why did you even make this app :) waste of time. as admin you would like to login to any account without the problems your app creating.

Unfortunately, the app didn't work for me. Tried logging in as customer and it kept taking me to a page where I had to login. I've used services like this before, and never had to re-login. I contacted support and have not gotten a response in 5-days.

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care. Nicely done.

Works great on my new website. Just added it a few weeks ago and already helped customers to make sure they are purchasing the correct items. This app really helps me give my customers extra customer service.

wounderful customer support App!

Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about. It works smoothly with both legacy B2C and the new B2B customer models.

CANT LOGIN AS CUSTOMER

This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!