SASO

LiveSession Replays & Heatmaps

by LiveSession Sp.z.o.oAnalytics · #537 in category
Tracking since Dec 3, 2025

Review summary

11 reviews on the listing
4.3★
5 ★
982%
4 ★
00%
3 ★
00%
2 ★
00%
1 ★
218%

Last 30 days

4.6★

9 new reviews

▲ 0.3 vs. all-time

Recent reviews

11 most recent
★★★★★ELZA JEWELLERYUnited Kingdom · Oct 6, 2026

It's a great app, it gives me timely feedback and it's a great price, highly recommended!

★★★★★ZealutionUnited States · Oct 6, 2026

better than hotjar to be honest! and its free!

★★★★★PeeckypewFrance · Oct 6, 2026

Best app to replay sessions and a great customer service. thanks!!

★★★★★TYGUnited States · Oct 6, 2026

It's relatively easy to use, not very complicated. And this app also has many functions, which help us make diverse analyses.

★★★★★Scintera Pty LtdAustralia · Oct 6, 2026

So glad that we found LiveSession Replays. Finally we are able to clearly identify any inconsistencies on product pages that are stopping conversions from happening. This isn't just an App it is a full set of tools that enable us to increase value to our customers. So much more to discover yet. Thanks LiveSession.

★★★★★HikingHavens®France · Oct 6, 2026

Very Nice app for UX!

★★★★★MediToneSlovenia · Oct 6, 2026

I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points. The UI is very clean and intuitive, it has everything I need. Recommended!

★★★★★Biofield Care BulgariaBulgaria · Oct 6, 2026

We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!

★★★★★dressupyourpurseUnited States · Oct 6, 2026

support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies GUYS DO NOT INSTALL THIS APP , they will mess up your shop and enter your data, and you will have thousands of bots from china in your store

★★★★★Giftology LondonUnited Kingdom · Aug 23, 2026

The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.

★★★★★AcuzoneSlovenia · Aug 23, 2026

Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.

Review locations

Top countries by review count
United States
327.3%
United Kingdom
218.2%
France
218.2%
Slovenia
218.2%
Bulgaria
19.1%
Australia
19.1%