Really excellent service. The team have been faultless and the technology infrastructure is really well organised and easy to use. I would/will definitely recommend. Thank you Richie
Lipscore Product Reviews
Review summary
111 reviews on the listingLast 30 days
3 new reviews
▬ in line with all-time
Recent reviews
20 most recentMuch better than any other review app we have ever used. The amount of reviews we are getting on a monthly basis is much much higher than ever before. The increase in amount of reviews has led to an increase in conversion rate to our store overall!
We absolutely love using Lipscore! Since implementing it, we’ve seen a significant increase in the number of reviews we receive from our customers, which has been fantastic for our business. The dashboard is super easy to use and packed with useful information, making it really simple to keep track of our reviews and customer feedback. Overall, we’re extremely happy with Lipscore. The service has been excellent, and the team is always super friendly, helpful and always fast to respond whenever we have a question or need support. We would definitely recommend Lipscore to other businesses looking for an easy and effective way to collect and manage customer reviews! Thank you once again, from all of the team at The Grow Superstore
We wanted to introduce product reviews onto our website. Since switching to Lipscore, we have been incredibly impressed with the service and response we've had from customers. The team are always on hand to support us with any questions or tailoring (big shout out of Georgina!) and our response rate has been almost 10x higher, than service reviews through another platform. The whole thing was made even smoother by the fact their implementation team handled the installation and styling their end, asking us for our input of course. For a small team like ours, it made the whole experience so much better!
We introduced Lipscore because we wanted to increase the number of customer reviews we were receiving. Previously, our response rate was typically around 3–4%, but since switching to Lipscore, we’ve seen rates as high as 23%, which has made a huge difference. The team has been fantastic to work with—friendly, responsive and always very helpful whenever we’ve needed support. We’re delighted with the results so far and would highly recommend Lipscore to other Shopify businesses looking to grow their customer reviews. — Licensed to Charm
We have had a really positive experience with Lipscore since migrating over from another reviews platform. Big wins include owning our own reviews, our response rate has shot up, sharing reviews across multiple Shopify stores and all their other features. A competitively priced package and an above-and-beyond service from everyone in their team. Very much recommend to anyone hoping to get more out of their customer reviews.
Switching our review management to Lipscore was one of the best moves we’ve made in the past year. A massive shoutout to Josh and Angela for helping us get everything set up so smoothly. The transition from Trustpilot was seamless, and the system is significantly more aligned with our needs. Great tech supported by even better people!
Great addition to our App list. Great price and very easy to install. Looks cool on our product page too. Thanks Angie for the help
Great platform, thanks.
We were initially a little sceptical, but the Lipscore team has been fantastic throughout and always ready to support. Lipscore has made a real impact in just one month, a big uplift in genuine, verified product reviews, plus full control over anything inappropriate, which gives us real confidence in the platform. Our response rate is now over 41%, a huge improvement from our previous provider. The platform is easy to use, and the support team has been excellent: quick, helpful, and consistently responsive. We’d confidently recommend Lipscore to any Shopify store. Thank you, Lipscore.
Ratings have gone up massively since using Lipscore. Our account manager Josh is always helpful and on hand to answer any queries we have, or providing suggestions to get the most out of the platform. Would recommend!
We have noticed an improvement in our website traffic and customer confidence since signing up to Lipscore. Josh our account manager is always on hand to answer any questions that we have. Would recommend!
Excellent integration and customer response with Lipscore. Fantastic communication from Josh and Angela throughout the setup process and regular updates. Would highly recommend.
We recently integrated the Lipscore Shopify App into our Shopify store and the whole process was honestly very smooth and straightforward. Unlike other platforms, there was no unnecessary hassle when it came to syncing products and order data. The integration was basically one click and everything started syncing properly straight away. We’ve only been using Lipscore for around 3-4 weeks, but the engagement and review response rate has already gone up noticeably. Big thanks as well to Angela, who made the entire process really easy. She was very responsive, proactive, and always available whenever we had questions during the setup. Overall, really happy with Lipscore so far and would definitely recommend it to other Shopify stores.
We've experienced a 32% response rate from our customers, which we are very happy with. Set up was straight forward, and the interface is easy to use. Josh is very helpful and responsive!
We love Lipscore! So much more progressive than Trustpilot which feels a bit like a dinosaur in comparison. Georgina has been super helpful in looking after us, and our customers love the ease of leaving a review. Thank you :-)
We needed to migrate the review aggregator we were using to a new platform as the one we were using was no longer fit for purpose in terms of review moderation, CX and having a solution that would evolve with the business. After choosing Lipscore the migration itself had a number of unique requirements (as part of the specification we had laid out) that needed some bespoke solutions. From the outset, the team at Lipscore were more than happy to work through these challenges with us and help find a way to achieve what we needed. It seemed like 'no' wasn't in their vocabulary. We've seen a significant improvement in our review response rates across all of our sites, which was something I was actually more skeptical about and my advise to businesses considering a move to Lipscore in the future - let go of what you think you like about your current set up. Take a step back from and and focus on the core objectives first. Trust the platform and the expertise of the Lipscore team. Then you can make incremental changes along the way measure performance properly, and make informed improvements as requirements evolve. What has impressed us most, however, is the level of customer service. The team are always available when we need support, respond quickly, and genuinely feel invested in helping us get the most from the platform. Nothing ever seems too much trouble.
Love Lipscore!
Very easy to use, install and manage. Everything ran quickly and smoothly and the team were with us every step of the way. Conversion rate has increased on site (more than doubled). Would definitely recommend.