LimeChat: WhatsApp Support+AI

Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!

We are happy to use the LimeChat platform till date. Looking forward to achieving greater results with the LimeChat products and team.

Our team is happy with the LimeChat omnichannel helpdesk and the promotional and transactional messages. It becomes very efficient managing the support queries on helpdesk and driving WhatsApp engagement campaigns.

The support team was very efficient in handling our issues and due to their diligence, we settled most of them without any further problems. They are also patient in assisting us in putting up the list of common questions/answers so that our chatbot can function smoothly. Overall their services and quick response were the best!

LimeChat truly helped Conatural to have a seamless customer experience with one window ticketing solution for all our social media platforms and lessen TAT. The AI-powered bot is really efficient and easy to manage that uplifted our sales. The team is superbly active & responsive. Integrations & setups were quick and simple throughout. We managed to get the real-time, detailed insights and reporting of CSRs. One window platform to manage all queries and an AI-powered bot to improve the customer journey.

Limechat has been the best whatsapp commerce tool. Its definitely slightly expensive but worth it after you touch a certain revenue. The team is the best part of this whole deal. They are always ready to help the team. Kudos Limechat team for building a great tool.

After we integrated Lime Chat, we experienced a transformation in customer support with bot integration, which came with the easy and helpful guidance of initiation and execution of the bot. Initially, I was afraid about the customer service, but when it started, I was just amazed by the services they are providing. In 10 Days only, we have generated revenue of 40000+ from abandoned checkout. It is the best service provider for a D2C Brand.

LIMECHAT team provided us with seamless integration. Everything from onboarding to integration was a very smooth process without hindering current operations. The bot's features helped us support customers in their sales journey, increasing our conversion. I recommend anyone looking out for BOT services to go blindly with LIMECHAT. They are just amazing.

We are delighted to use the LimeChat platform. It's an amazing experience with the chatbot that automates support queries and helps in conversions. With the robust outbound campaign platform, the promotional and transactional WhatsApp campaigns have been working seamless for us. The omnichannel helpdesk is the go-to platform to integrate all the communication channels.

We have been using LimeChat for more than 06 months and are happy with the Omnichannel helpdesk, WhatsApp retention marketing campaigns, and chatbot automating support tickets. Amazing team and product!

Limechat proved to be a really good solution for our customer support and whatsapp marketing needs It integrates well with all channels and the team is super supportive The onboarding was extremely smooth and the bot is effective in driving sales Would definitely recommend

We have been working with LimeChat for almost a year and it has been an amazing experience. The onboarding process, enabling the bot and setting up customer support on Limechat was smooth. They always come up with new/problem-solving features to bridge the gap between the customer and the business. We have been able to solve queries instantly with our automated bot responses, our CSAT score has also improved. The catalogue is also working well. We have an overall report of our agent's performance also- resolve time, first response etc. Overall it's been an amazing experience, the LimeChat support team always answers and resolves our queries in real-time.

The limechat app is good, smooth, team is helpful. It is an all in one solution for customer support The initial bot support encourages customer interaction until the agents get connected. Promotional side is good only if one actively engages in it(Broadcast,abandoned cart recovery or customer retention), it can bring in adequate ROI. The accounts team is slow with replies and payment update. Our trainer Ananya has shown more responsibility and solved issues when concerned teams are not responding

Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.

Super easy to install and start using right away. The best is part is their support team who is extremely responsive and solve for any concerns immediately.

Limechat is an exceptional product that seamlessly streamlines our customer service management, automates WhatsApp retention and upsell campaigns, and offers much more. The support and setup process were top as they swiftly integrated our system, ensuring we were up and running asap. Their assistance with our third-party customization requests was highly appreciated.

We integrated this with our website and in about 2 months, we are seeing drastic positive results. Would recommend it to grow business and make sure all prospect customers turn to customers.

Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.

Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message. Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!

Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things. looking for a whatsapp automation.