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LenoChat:Live Chat &AI Chatbot

by LenoChatChat · #184 in category
Tracking since Dec 3, 2025

Review summary

11 reviews on the listing
5.0★
5 ★
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Last 30 days

No new reviews in the last 30 days.

Recent reviews

12 most recent
★★★★★NicosshopGermany · Sep 5, 2026

LenoChat has genuinely improved how we handle customer questions. The AI Agent answers accurately using our store knowledge, and Copilot helps our team reply faster without losing our brand tone. Having all chats from Shopify and social channels in one inbox saves a lot of time.

★★★★★Delight Homes LimitedUnited Kingdom · Sep 5, 2026

I run my store mostly on my own and can’t be online all the time. LenoChat handles the basic questions and captures messages so I can review them when I have time. It takes pressure off without needing constant attention.

★★★★★Pixel Burn Custom Laser CreationsAustralia · Sep 5, 2026

We’ve tried quite a few AI chat tools for our Shopify store, and LenoChat has honestly been one of the best so far. Setup was simple, the interface is clean and easy to use, and the pricing is refreshingly transparent. What you see is what you get, which is rare with a lot of AI tools. What really stood out for us is how well the AI works alongside live chat. When the AI can’t answer something (which is rare), the handover to a real person is smooth and doesn’t feel clunky at all. It also connects to the major social platforms, so everything comes into one place instead of juggling multiple inboxes. Support has been fantastic as well. Sophia was incredibly helpful during setup and answered our questions quickly and clearly. Overall, we’re really impressed. It’s a well thought-out platform and honestly one of the better AI chat + live chat solutions we’ve come across. At this rate, I can definitely see these guys becoming one of the top tools in this space. Highly recommended.

★★★★★IVORYNNUnited Arab Emirates · Sep 5, 2026

I advise everyone to use this application; its features are extremely advanced. The support is fast and very wonderful, the application is very beautiful and very easy to use. Everyone is cooperative and of high morals. Dealing with integrations is very, very easy to a great extent. I loved the application a lot because it is responsive. The important messages for the artificial intelligence mind are very excellent and comprehensive, allowing me to write a large rules text that helps me make the artificial intelligence mind more understandable and easier. It supports uploading images for clients, which is very excellent to save time and effort in dealing with the client. I truly thank you for this wonderful service.

★★★★★Nkoro PremiumSouth Africa · Sep 5, 2026

Great app! The AI chatbot answers customer questions accurately, and the unified inbox makes managing conversations much easier. Easy to set up and has helped improve our customer support experience. Highly recommended!

★★★★★MbaChaCanada · Aug 23, 2026

Great app with useful Ai features. The copilot suggestions helpour team reply faster and maintain consistent communication with customers. Definitely worth trying for shopify stores

★★★★★Ambika Veg and Vegan ShopJapan · Aug 23, 2026

Serves the purpose and the team is amazing. The support is appreciated. Even if there are any roadblocks the support team promptly comes up with solutions and walkarounds. A very recommended AI based chatbot. Very Satisfied with the Features too

★★★★★Frella CanadaCanada · Aug 23, 2026

We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.

★★★★★Your Folding ReformerAustralia · Aug 23, 2026

Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.

★★★★★Junction AccessoriesUnited States · Aug 23, 2026

I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.

★★★★★Aimoura SwimUnited Arab Emirates · Aug 23, 2026

Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.

★★★★★Oly CosmeticsUnited States · Aug 23, 2026

Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!

Review locations

Top countries by review count
Australia
216.7%
Canada
216.7%
United States
216.7%
United Arab Emirates
216.7%
Japan
18.3%
Germany
18.3%
South Africa
18.3%
United Kingdom
18.3%