THE BEST SUPPORT of any app I have ever used. Highly recommend this app. Easy to setup and it gives what I need.
LDT: Gift Wrap, Gift Message
Review summary
75 reviews on the listingLast 30 days
5 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentHORRIBLE - did not work and on top of that, messed up every single Collection on our site. The app (without explicitly saying), added a Condition to all of our product Collections "Product Type is not equal to LDT Gift Option". After uninstalling the app, these Conditions persisted - which required manually removing it from every. single. Collection. An absolute nightmare. On top of this, after initially installing and configuring the app, the gift options never appeared on our site. The app said to wait about 5 minutes for things to load, but it didn't show up even after 2 hours. 10/10 do not recommend!
I recommend it. It's easy to use, simple, does the work, and looks good in our store. Thanks to Cade from customer service, who helped me adjust the gift options to my theme.
It's a great app with many customization options and helpful customer support. We use a basic checkbox, which fits great with the store design and is easy to use for our customers.
They don't respond to any messages. We have prepaid for a year and now that we need help because their app isn't working properly, no one is answering.
Simple to configure, excellent team support! And it's FREE!
Cade has been super helpful. I am not good at programming, but he was very patient and guided me through the process step by step. Thank you so much!
easy to use
So far, it's a 5 Star app. No extra cost, no coding needed and when I had a design issue, their customer service made the coding fix for me. It's perfect for my needs.
We used to love this app, but, unfortunately, it's not what it used to be. What used to be a perfectly working app, now, simply, does not work. Support used to be very quick to respond and resolve issues. Now, however, they simply do not respond. We've been waiting for days for a response on a severe bug (their app simply not working) and don't even get an acknowledgement of the issue raised. We've tried communicating on their live chat, and email, but haven't received anything. It saddens me how things have changed. You're probably better off looking for another app. Shame.
ho avuto un problema con l'app, ma l'assistenza non risponde mai. Ho dovuto disinstallare l'app e passare ad un'altra
This app is amazing! We have been looking for an app that was simple to use, customizable, and had a picture of the items we are offering at the top. This app does just that! We were also able to integrate the message into our packing slip to make it automatically print the message with our packing slip. If you have any problems or questions, the dev team is phenomenal and will help customize the app for you.
The app functionality and design is great and the customer support is awesome! 5/5!
App not currently functioning at all, getting 500 errors. Uninstalled app to reinstall and now I can't install. Have tried contacting support via email and 'live chat' and had 0 response. Is this app still active?
Une application facile d'utilisation, le chat est très présent et réactif pour répondre à nos questions. Je recommande !
We just started using the app and it looks great.
Schnelle und vereinfachte Umsetzung
great but u can reduce the fee