Very Nice Interface
KwikPass: OTP‑login & Popups
Review summary
105 reviews on the listingLast 30 days
6 new reviews
▼ 0.4 vs. all-time
Recent reviews
20 most recentReally amazing and helpful customer support by Mr Shubham & Mr Kaustav, they guided me how to install the Kwikpass in no time and helped me with other inqires of mine.
Really amazing and helpful customer support by Mr Shubham & Mr vasu dev, they guided me how to install the Kwikpass in no time and helped me with other inqires of mine. Kwik Pass has been a fantastic addition to my Shopify store! The app is super easy to use and integrates seamlessly. What really impressed me was the amazing support team—friendly, fast, and always ready to help. Highly recommended!
Extremely poor service. Our RTO refund for orders from May is still pending, and the case raised on 7 August has now been pending for nearly 2 months (around 60 days). Support agents keep passing the issue around and wasting our time instead of solving it. May orders, 60+ days pending, and still no refund — completely unacceptable service. GoKwik management seriously needs to look into this.
Thanks Sanjay from Merchant Care Team
Great app. Rahul Kumar from KwikEngage Support Team was very supportive on all our queries.
Our experience with KwikEngage was made outstanding thanks to Rahul Kumar’s incredible support. He was consistently responsive, knowledgeable, and proactive, guiding us through every step of the WhatsApp integration with ease. He ensured everything ran smoothly, including automated cart recovery and real-time updates. His attention to detail, patience, and commitment to delivering the best possible experience truly stood out. We’re extremely grateful for his help and highly recommend him to anyone implementing KwikEngage.
App feels heavily sales-focused, as it repeatedly prompts users to install additional Gokwik apps during setup, which can be frustrating. I have configured the steps, but they are still not displaying correctly. Most of the important features are part of the paid plan, and the frequent display of Pro icons throughout the app feels overwhelming. I was unable to reach the support team via the provided contact number. Overall, the onboarding experience is worse.
The service itself has potential, but the support experience has been disappointing. I’ve been stuck on an issue for over two weeks without a proper resolution. Hoping they improve their response time and customer support quality.
no happy
Helpful Team Fast Support
Very clear communication and very supporting staff(Subham)
Best For Account Managment & Free Plan
Gokwik has not been able to do simple installation on our store, Their incompetence to implement simple checkout button is reflected by passing the blame on external app either pagepilot or flybundle. They have lack of sense of urgency, migrating from sr checkout to gokwik is the biggest mistake of mine.
Excellent customer support, very quick reply time to resolve concerns of customers. App is very user friendly, admin panel navigation is also easy to understand for executing the requirements.
sales team need some better communication skills// i wonder how every time they can miscommunicate @ rahul patel And of course, the ads team... they don't take any responsibility either. No results after spending 2 months with them and wasting money on Meta too...
Very Nice Experience. Supportive Staff. help me alot.
We purchased Kwipass and Kwikk Engage for our two brands, and the support provided by Vishnu Teja Sir was excellent throughout the process. He was responsive, professional, and guided us properly with the setup and integration requirements. His prompt assistance and dedication made the entire experience smooth and hassle-free. We truly appreciate his support and would highly recommend him to anyone looking for reliable service and assistance with Kwipass and Kwikk Engage. Thank you, Vishnu Teja Sir, for your outstanding support!