KwikEngage: Whatsapp Marketing

Our experience with KwikEngage has been great! A big thanks to Manisha for her constant support — she’s always proactive, patient, and makes the whole process so much easier. She helped us build a lot of customized flows to meet our business goals and as well guided us through every step and helped us understand the platform.

We had an outstanding support experience with Rahul Kumar from the KwikEngage Support Team. We were facing significant challenges with setting up our Abandoned Cart Recovery Campaign, and the lack of resolution had left us extremely frustrated. We had even started considering switching to another BSP due to our disappointing experience. However, Rahul completely changed our perception through his exceptional support and dedication. He immediately jumped on a Google Meet, took ownership of our concerns, understood our requirements, and provided clear, step-by-step guidance to resolve all our issues. His prompt response, hands-on assistance, and in-depth product knowledge helped us navigate the setup smoothly and gave us the confidence we needed to move forward. Rahul truly went above and beyond our expectations. His professionalism, patience, proactive approach, and genuine commitment to customer satisfaction made a remarkable difference. At a time when we were considering moving away from the platform, his exceptional support demonstrated the value of having someone who genuinely cares about resolving customer concerns. We sincerely appreciate Rahul for turning a frustrating experience into a positive one. His dedication and customer-first attitude are truly commendable. We look forward to continuing our association with KwikEngage and hope to receive the same level of exceptional support going forward.

We have migrated from Wati, for entire platform access. The dashboard is very useful and its super easy to use at affordable pricing. Vishnu Teja is the person who helped us in Onboarding, and been really helpful

Tanmay from Gokwik really helps u with all your onboarding process thank u sir for the same , But to be honest talking about the platform u can really earn your lost customer from here that too at max 15 Rs if u want to go aggressive

Our experience with Rahul Kumar from the KwikEngage Support Team has been truly outstanding. We had several queries related to automation flows, and Rahul provided exceptional support throughout the entire process. Whenever we needed assistance, he immediately called me, took the time to understand our requirements, and provided clear step-by-step guidance to help us achieve our objectives. His ability to quickly identify concerns, explain platform functionalities in a simple and easy-to-understand manner, and ensure that every query was addressed thoroughly made a significant difference. He was highly responsive, patient, and proactive, always going the extra mile to ensure that everything was configured correctly and working as expected. What stood out the most was his deep product knowledge, professionalism, and genuine commitment to customer success. Thanks to his support, our onboarding and setup experience was smooth, efficient, and completely hassle-free. We sincerely appreciate Rahul’s dedication, expertise, and customer-first approach. His assistance has been invaluable, and we look forward to continuing our partnership with the KwikEngage team. Rahul—you absolutely nailed it, man! Keep up the amazing work!

I would like to sincerely appreciate Vishnu Teja for the incredible support and guidance he has provided throughout my GoKwik setup. He helped me from the very beginning, explaining everything step by step, including even the smallest details, which made the entire platform much easier for me to understand and manage. His passion, patience, and in-depth knowledge of the GoKwik platform make him an excellent guide and support person. I have booked multiple calls with him whenever I needed assistance, and every time, he has been extremely helpful and supportive. On one occasion, I needed urgent help, and he went above and beyond by scheduling a call with me within the next 10 minutes and helping me resolve the issue. That level of dedication and responsiveness is truly appreciated. Thank you so much, Vishnu Teja, for being such a wonderful support throughout this journey. Your guidance has made a big difference!

Amazing support and quick response from Rahul Kumar quick engage support team.

Rahul has been really helpful and supportive. He has been quick to respond and assist us. I hope the QuickEngage team becomes more supportive. Overall, we really appreciate Rahul’s proactive approach.

We’re very happy with our experience with KwikEngage. Shamas Khan has been extremely helpful in resolving our issues and giving us valuable insights on what works best for our business. His proactive support and practical suggestions have made our experience even better. Really appreciate his support and guidance!

Our experience with Rahul Kumar and Saumya Singh from the KwikEngage Support Team has been outstanding. We had several queries regarding the platform and automation flows, and they patiently walked us through every aspect with exceptional clarity. They were quick to understand our requirements, resolve our concerns efficiently, and ensure that we were confident with the setup before concluding the session. What truly stood out was their responsiveness, technical expertise, and commitment to delivering a seamless support experience. They went above and beyond to ensure everything was configured correctly and that all our questions were answered thoroughly.

Its superb !! shani has been an excellent driving force in providing campaign strategies, new product implementation and best market practices to scale up the business.

After multiple frustrating experience with other multi channel and whatsapp solutions, we decided to go with Kwik and it has really been of the best decisions we ever made. Its like getting a big part of your operations sorted & stress-free as the platform is easy to use and completely bug-free, most important, our KAM Hari and the team working on any open issues are just phenomenal. Completely worth the higher platform fees, at least our communication channels do not give us a headache now.

Easy onboarding, the interface is user friendly and team is extremely supportive !

KwikEngage has been extremely good for us, more than the product the team and support is really good. Kalyani is our brands POC and has been extremely supportive and helpful in setting up WhatsApp marketing. Highly recommend this to all brand users

As a D2C shapewear and swimwear brand, seamless shopping is a non-negotiable — and KwikPass has truly changed the game for us. With 1-click login, real-time alerts, and better shopper retention, it’s helped us not just sell better, but serve better. Our bounce rates dropped, conversions went up, and our returning customers now shop like pros (read: no OTP fatigue, no drop-offs). In a world of scroll fatigue and short attention spans, KwikPass makes sure our shoppers stay right where we want them — with us. 100% recommend if you’re serious about smooth CX and smart growth. — The Active Story Team

easy and relliable to use.

I wanted to highlight that Riya, our Customer Success Manager, has been absolutely outstanding—supportive, responsive, and proactive every step of the way. Moreover, the product itself has been performing excellently, especially in terms of customer recovery and identification. We’re seeing real, measurable impact thanks to these efforts!

We are pleased with the onboarding of GoKwik products for Kymee Jewellery. The integration process was smooth, with minimal downtime, and the checkout experience, particularly for COD orders, has improved significantly. The GoKwik support team was responsive and helpful during setup. However, we noticed occasional delays in real-time order sync, and more detailed documentation or training sessions would help us utilize advanced features effectively. Overall, we are satisfied with the onboarding process and believe GoKwik will positively impact our conversions and customer experience. We look forward to continued support in addressing these minor issues for a seamless experience.

Very Good App to Retain and Re-Targeting your Customers. I would say It's a Must Have App for an E Commerce Brand.