Last 30 days
2 new reviews
▼ 3.7 vs. all-time
No customer service to speak of, not Mac friendly, which is kind of been saying for anyone in the music business, and just overall a completely unsatisfying experience I strongly urge you to avoid this app at all cost. I have nothing good to say about them.
Does not work
I've been using Kunaki and Kunakify for about 2 years now to print a single On Demand DVD for my customers, ordered through Shopify. It has been a seamless experience thanks to Kunakify. Kunaki's bare-bones interface is certainly less daunting with the help of Kunakify, and Kunakify's customer service provided by Simon is hands down one of the best on the internet. I recently had an issue due to changes I made and Simon had me cheerfully and painlessly up and running in less than 24 hours. Since I am not up to speed on the ever-changing technologies, this type of prompt, efficient and courteous assistance is a rare godsend. If you need on-demand disc printing purchased through Shopify, pretty sure Kunaki is the only one out there offering it at an excellent price per unit. Kunakify will keep your orders flowing seamlessly so that all *you have to do is deposit your payouts. :) A great App for sure!
Customer service is amazing, Simon was very helpful he made sure that everything was okay. I recommend this app at 100% . Fast shipping , great quality.
We've had great success with Kunakify for CDs. Very easy to set-up and get in your shop to start selling. Shipping is easy and fast. Prices are great. Any time we've had any issues, we reach out and get help right away.
I have been wanting to use and install this app for several years; however, didn't have enough of a catalog in place and wasn't 100% sure about the difference between Kunakify and Kunaki.com. After emailing customer support, Simon was extremely helpful and hands on with his help. Excited to see what the first order brings and where this can go. Great app, great service!
Phenomenal service for independent artists! Simon and team provide top tier customer service
Simon and the team are terrific and responsive. They took extra time to help us with technical issues on our end. The products look professional and the ease of ordering makes Kunaki our supplier for all of our films’ Blu-ray and DVDs. Not having to store inventory at our location is an added bonus.
I have had a great experience with Kunakify. I am not tech savvy. And very new to online selling. It has been a very easy process. When I did need help, I reached out, received instant feedback and was given a solution. This is making my life so much easier!
Outstanding app with great customer service. My customers love the dvds they are receiving. Great quality and fast shipping.
I've been using kunakify for quite some time. It has enabled me to make CD sales effortlessly and securely. It's like I can watch the payments being made, and the rest just happens magically. I have completely automated fulfillment for both CDs and MP3s, using two different apps. I just added group products, and kunakify has enabled this to work seamlessly. I love this product. Kunaki provides the killer production, kunakify provides the workflow integration to automate this part of my business. www.littlethinkeradventures.com Thanks, kunakify... Jim
Excellent service. The developer personally fixed an issue that I could not take care of myself.
Kunaki seems to be the only Press on Demand disc service that can be connected to Shopify and Kunakify, as far as I know, is the only app that connects them. Kunaki itself (not owned by the same folks as Kunakify) has a woefully outdated UI. But Kunakify has a simple, modern, easy to use interface that pretty much just works. And any time I have had suggestions to make it better, the developers have taken it to heart and implemented those features in short order. The only thing you need to be aware of is that Kunaki will delete your products if they are not ordered once every few months or so. Again, that is not an issue with this app -Kunakify just passes the orders to Kunaki- but you should make sure to order your own product once in a while if no one else does, just to keep it alive. Anyway, I think there is always room for improvement with any piece of software, but I am giving it 5 stars because it does what it sets out to do and because the developers are super responsive to feature requests that make sense. The only thing I can think of that would make it better is if it could be used to create products in Kunaki as well so that we do not have to use the Kunaki UI at all. Hope that helps!
Dope app and the customer service is phenomenal!
Excellent! The Kunakify app works really well. All it takes is a few clicks and your products are printed and shipped! Customer support solved the brief problem I had.
Kunaki is an excellent choice for independent musicians and Kunakify brings it home with seamless shopify integration. It's easy to set up and I can bundle Kunaki products without using a separate app which is amazing. Plus customer service is fast and friendly which is always appreciated...
Very easy to use and excellent customer service with super speedy response times. I had a couple of issues (user errors really) and Simon has responded every time, ready to jump in and help where needed. Thank you!
Works like a charm! We sell training for musicians and audio engineers and while many of our customers choose online access to the courses, about 30-40% still enjoy shipped DVDs. With Kunakify you just line up your Kunaki product codes with your Shopify Product IDs , then orders simply get passed automatically through. Simon (the developer) always gets back to you and is very responsive to product improvements. If you want a seamless way to ship anything that Kunaki can produce and you use Shopify...this is the way to go. David Wills (ProAudioEXP.com)
Kunakify has been a fantastic solution for my CD fulfillment. Orders normally flow through instantly, and on the rare occasion something needs attention, support is fast and helpful. Couldn’t ask for a smoother way to integrate Kunaki with Shopify. Highly recommended!