Kudobuzz Product Reviews & UGC

definitely helpful!

5 starts for the awesome customer service from Kena! We had some issues setting up the app but it was very quickly sorted out. Am very happy with being able to port over our Facebook reviews to our website, and we look forward to receiving lots of reviews soon!

We are super pleased with Kudobuzz in our store, Culinary Teas. The team is tremendously responsive. To get started, Kena helped us migrate 1000 reviews from our old site into Kudobuzz, painlessly and accurately. To help us grow, they helped us get rich snippets working for our reviews to show up on Google. Thank you!

best review app for shopify so far. review button looks cool but it takes awhile to load. keep it up.

I'm really happy with the app. Love that I can approve the reviews before posting. The customer service response is very quick. Great app!

Very nice app and great support from Kena!

Nice App and very fast response to my enquiry Philip @ Charlie Foxtrot

We've used Kudobuzz for over 10 years. They have grown with our business and always strived to meet our needs as we grew. They feel a bit like family. The customer service is fast and human, and the App looks great on our store. Plus, they can't be beaten on price for the features they offer. 100% recommend.

Great app does exactly what it says. Automates most of the behind the scene process for you and motivates customers to write reviews. Pulls reviews from several areas and will post them within app to website and social outlets. Customer service is top notch fast responsive and friendly. Do yourself a favor upgrade to the paid version the annual discount is well worth it.

Lovely app. I am getting reviews on my store as well as my products. I liked this app best because people can review your shop and their service....not just the product they bought. I also love that emails go out to people after they purchase....making it super easy for them to leave a review. And perhaps the best thing about this app is its FREE....which makes it perfect. Highly recommend! Update, I recently upgraded to the dinner plan and I am enjoying lots of new benefits....like Google rich snippets.....love that one. I have found the support staff to be really great. They are always quick to respond and will work very hard to help.

Great app for product reviews. The support team is very responsive and helpful with any questions I have had so far. Highly suggest using Kudobuzz for your online shop!

Fabulous Customer Service! Great app!

A great app with an earnest and helpful team that goes above and beyond!

Just what we needed. Easy to use and helps with buyer confidence. Spot on!

Awesome app and great customer service.

Great customer service very helpful, best app for reviews and feedbacks. Love it

Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.

Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)

Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~ UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great. OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!

EDIT JULY/2016 After experiencing some issues with the service, they have done some fixes and it seems to be stable again. The review platform works well, and if it stays up 24/7 we are happy to stay as customers.